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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great clarity not as much base but good for bathroom or kitchen

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Alexa Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed having music and the alarm. Very easy to set. We had some trouble setting up this and the smaller Echo dot we bought later to work properly but it is fixed now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun and easy to use product. Reasonably priced too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really Like This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon has made nice improvements from the original generation. It has a better sound. I have become spoiled with the Amazon Show, so that is why I gave it 4 stars and not 5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice smart speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have three Echo Dot smart speakers and decided to try the Echo Smart Speaker. Love them all but the Echo sounds much better than the Echo Dots.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love using it for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great when playing music, still figuring out all the features tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audimations made easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2nd gen echo sounds amazing and works even better than the 1 st gen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everybody

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Alexa and I love it. I recommended it. It's easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can program the device to work off of my voice only.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it for my home office.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is handy to have around when I'm working or crafting; no need for hands to adjust volume or change channels. The sound it pretty good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to set up and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound than the Dot we have. Bought this as an upgrade to play music.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original echo. This more compact and better audio

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Scary good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been extremely accurate. Very good quality sound. Even my wife uses it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Looks sleek, nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks sleek and nice sound. Alexa works well and music sounds good on th device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it every day, Its great!! If you don't have on get one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A product I make great use of. May be adding to the Echo family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    it is great and I am enjoying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alexa has shown to be very useful for me my wife and my kids, it is just amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second gen with the new update is a huge improvement over last version

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it. Easy and perfect for my parents to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it...works perfectly and doesn’t interfere with other Alexa devices

    I would recommend this to a friend