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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for Music, Information & Automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is easy to use and works with several of our home automation devices. Good for weather reports, playing music and of course making purchases from Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New addition to go along with original Echo and existing dots. Works as expected and the smaller profile is nice. Performance is slightly improved over the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best home automation system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have connected lights, direct tv, carrier hvac and so much more with this and a little more toys. What nice way to integrate my smart home into one easy product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Audio and Voice Recognition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality out of this device is great. Even when playing music quite loud, it is able to pick up your voice commands clearly. No regrets on this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Enjoy the new Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality with the new Echo. I have the original Alexa and I feel that the sound quality is better. Very reactive to commands. I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this, the look is so much more sophisticated than the original and it’s very cool technology. Everyone in our family loves to use it even our 2 year old!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of the original Echo's that is terrific and so i bought this as a gift for my girl friend. The sound seems even better so she should really enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set my alarm for weekdays and go on about my business. And my wife has it play nature sounds to help her sleep. Will be getting more for the rest of the house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is most helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family has a blast asking Alexa a multitude of different questions. The speaker built in good quality great for listening to music while cleaning or cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cost for the Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most people will get the Echo Dot and then complain about the microphones or sound quality - the Dot is a great way to introduce yourself to the Alexa ecosystem, but it pales in comparison to its big brother. The biggest different (beyond the sound quality) is the microphones. The Dot only has 2, which does not cancel out excess noise or hear individuals very well. This version has a full away of 8, better able to hear you across the room and cancel out any noise to hear you better. If you are done experimenting and want to really utilize Alexa in the proper fasion - get this Echo!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing new speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mother as a birthday gift. Personally have the Echo Dot myself. She loves the speaker quality on this one. Definitely worth the extra money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and does a great job at providing quick responses. Works from kitchen to den for voice commands and hearing speaker. That is about 50feet away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for everyday use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday to wake me up and set reminders for meetings and activity for the day. In addition I can answer my calls with ease while I am multitasking on other stuffs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works better then expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better then expected. For such a small size it fills my great room amazingly well. Also faster then my last gen echo dots. Great upgrade in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Makes my life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the ability to change my music station, volume and have a question answered without stopping whatever I am doing to fine my phone or IPad and look it up. The convenience is awesome. Bought one for my 80 year old mom who is electronically challenged and she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Now this is living!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo is so fantastic. Alexa is my new best friend. Turning my lights on and off. Changing my Dish channels. Who needs friends when you’ve got the Echo?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have multiple Echo dots and the full size Echo. Really liked this generation. The felt material looks a lot nicer than the others. Sounds is good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So happy I got a second!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earlier in the year I picked up one of these for my kitchen to replace an Echo Dot that just didn't do a very good job of actually playing music. I was so happy with that purchase that I picked up a second for my home office when they went on sale again. Let me be clear- this is not an audiophile level of audio quality, but it is light years better than the dot, and I would say that it is good enough for any casual background music use. I have heard the Sonos speaker that is right about the same size and I would say that this Echo is just as good for 90-99% of usage, though it cannot match the more expensive speaker's clarity at high volume. But this isn't just a speaker, it is an Alexa powered SMART speaker. I am pretty much all in with a Tap, Dots, Echos, lighting controls etc...o I really like the features available with the Alexa ecosystem. Sure, my son really gets a kick out of corny jokes and asking for rude noises, but I am still learning new ways to put the system to use for hands free control, intercoms, phone calls and yes, even listening to music. Since I have adopted the system I have seen a maturation of the interface with far fewer instances of "odd" behavior or false readings from the speakers. Sure, they are in my home and listening to me all the time, but for some reason that doesn't bother me at all.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The Queen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Queen of the smarthome is easily reachable in this newly designed echo package. She got a much needed redesign that helps her hideaway when not needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    It's my new best friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sets up very quickly and easily. You just need to spend a little time understanding how skills work and which ones to add. Love that I can request music artists and albums. Sound is full and clear. You can fall asleep and wake to music of your choosing. And you can message other users you know or as an in-house intercom (if you own a second device). I'm all in with Amazon Alexa.

    I would recommend this to a friend