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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good looking, great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a first generation echo as well. Enjoying the smaller, better looking 2nd gen so far. Same great system, great sound and more aesthetically pleasing

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great Echo Dot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is everything I had expected it to be and more! It’s smaller than the original Echo, and comes in different colors. Very easy setup. The sound is dynamic and loud and bass booms more as you turn the volume up! I love being able to ask Alexa to play my favorite music by a certain musician. Well worth the money, which really wasn’t that much.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very fun and helpful but is difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this echo mainly for smart home control and she is pretty responsive and helpful for that. Echo also has very nice sound quality as a speaker. But the downside is that the set up of smart home functions on Alexa is very complicated and not easy. But overall I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Second Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the echo dot for a year and this second generation is the only reason I got another for better sound when I play music via Pandora. I love that!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a first generation Amazon Echo and I use it a lot. I purchased this for my mom as a birthday present. She keeps it in her kitchen and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo 2nd generation , I have two plugs connected so I can have Alexa turn my lights on. Enjoy the Amazon music, but you must purchase to listen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo 2nd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is exactly what I expected. Just like the commercials Alexa can answer your questions, follow simple commands and play your favorite tunes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is great. Alexa can hear me from the other side of my house without yelling. Sound quality is very good for the size. And it works perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great fun product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a fun product the whole family can enjoy it my favorite part is the Music option but asking questions of course is a great feature as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love It with a capitol L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Amazon- Echo is the greatest thing ever. I do not have to move. I can simply speak and request what I need to Alexa and it's like magic. Great Sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to begin the "smart home" adventure and we're in love, it's one of those things that once you have, you dont know how you ever did without

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Intro to smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first step into smart home technology next step will be some dimmers to go with it that do not require a hub. Sound is fantastic for music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Version 1 cuz it's cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than Version 1 because it's simply cheaper than Version 1 with all the holiday deals around. Black Friday deals are awesome for shopping.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Jumped on the Alexa bandwagon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised with the speaker quality, loud enough for the kitchen livingroom diningroom. Audiophile quality -NO but if I want that I go to my headset. Great for cooking, cleaning, entertaining. Remember to set up purchase PIN so order mistakes are not made. we dont purchase with Alexa, we just use it for playlists, weather, and check when someplace is open/directions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is fun for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with just playing music in mind. Kids learn from Alexa by asking questions. Very fun for all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality really easy to use and setup good buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Great sound quality, excellent recognition of voice commands. Looks great and integrates perfectly with everything in my smart Home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Alexa!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one as a gift!! Alexa is a great companion, and helps a lot making your home a smart home. Pair it wemo, hue lights, so many options!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. The Dolby Sound is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great home assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is one of the best home assistants and the 2nd generation echo is an improvement on the first with better sound quality and better asthetics.

    I would recommend this to a friend