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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 6,074 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, great sound, easy to use, easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one to add to the collection and finish off my first floor zone. This is the one to get if you only have one or two and looking to add on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Big sound from a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom. Setup was easy and sounds great. Only reason for not giving it 5 stars was that you need a music app and some might need a subscription in order for you to play the tracks you actually want to hear. Other than that this is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great improvements.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Echo plus, dot and this 2nd gen echo. The sounds quality from the speaker is far better than the previous gen's. Styling is great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Alexa

    Rated 4 out of 5 stars

    This Amazon-Echo 2nd Gen. is pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this thing is great. I put it in a corner and that really increases the bass! I have a Gen.1 and it seems like that Alexa is smarter than the one the Gen. 2 It mainly gets confused about playing songs on Pandora. I asked it to play my Pop Country station and it plays the Country Christmas station. When I tried to re-word the request to play the Country Pop station it said there is no country station available on Pandora and went back to playing Country Christmas station. I also set an alarm for the morning and when I asked it to turn off it wouldn't, I had to unplug it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa, play music please.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh wait.... right. This is a review. I bought this as a gift and let me tell you it is a marriage saver. The owner now argues with the alarm clock in the morning and no long with the old alarm clock. I am sure the old alarm clock is feeling left out, but it will be okay. It also plays music and commands smart products well. So that is pretty cool too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device can control everything you need it to. Makes lists, sets timers/alarms, looks up recipes, plays music and even changes tv channels!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EDUCATIONAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT IN ALL WAYS FOR THE WHOLE FAMILY. KIDS CAN ASK HELP FOR HOME WORK AND WE GET ALL EDUCATION AS WELL WITH OUR QUESTIONS. MONEY WELL SPENT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super neat product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for a friend. They enjoy it and said it works really well! Very neat idea. I may have to buy one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Easy set up. Nice for small area. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Extended Alexa to living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been using the dot in the master bedroom so we adddef the echo in the living room. Have been listening to Christmas music. Really like it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So much fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband but I ended up using it more than him!! Its fantastic and so much fun to control your house with just a dew eords!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than 1 generation Echo, but sound is just as good. Highly recommended if you want to play music or background noise in the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    smaller design is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Echo. My other two are the 1st generation. The sound quality is great and the mic performs great even with background noise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun fun fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much you can do with Alexa and I love the convince of yelling ALEXA across the room and telling her to play music or look up the weather

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    2nd generation echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 nd generation echo heather gray as a Xmas gift for my niece. I have the first generation echo. I hope it has the volume like mine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It do what it do, but sometimes Alexa fails with the commandments and the speaker I am pleased with it, very nice Thumbs up so I give it 4stars, sorry.....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mother, she was so excited to receive it. She uses it to help on trying new recipes and tricky crossword puzzles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gift item for Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Echos and Dots in almost every room. I think that the two Echos we bought for Christmas gifts will be enjoyed by the recipients.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as a Christmas gift Love being able to listen to music while working around the house along with the question of the day

    I would recommend this to a friend