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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Money Well Spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo works very well even with specific questions and has great room filling sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2nd gen to replace a 1st gen "lost" in my recent move. Alexa does great things and the speaker is pretty good too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little speaker, understands me well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new look of the gen 2 Echo. Sounds great, listens and picks up on audio cues really well, and looks fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think that there was no need for an Alexa since I had a cell phone with Google Assistant but Alexa is just SO MUCH better! The echo makes a great intercom system, the speaker is decent for music (though the Sonos is WAY better), and the skills are easy to set up. Alexa is super useful, I definitely recommend getting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my mother and she loves it. It is easy to use. She liked the feature of calling people through the Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 1st gen Alexa and i was sceptical as to whether or not this one would sound better, but bought this for my parents for Christmas and while setting it up for them I could hear a clear upgrade. Functionality-wise, there isn’t much of a difference but this model definitely looks nicer than the older ones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are able to link our Echo 2, Echo Show, and Echo Plus together and stream music through the whole house. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since getting my first Alexa I have been sold. This is a good product great for playing music in each room of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the first one for myself. Then my mother now all my neighbors want them. One of the best priced gifts in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon Echo a great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Echo is stylish, easy to set up, and allows quick access to information. I can't wait to explore all of its features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to our existing Echo products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an addition to our existing Echo products to be able to listen to music from all speakers throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have Echos in multiple rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two Echos to add to my original 1st gen Echo. Easy to integrate and very cost effective whole housing audio system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simple to setup and works very well, lets you know when package arrives and so many things you can program Alexa to do , works well with my smart TV and Light , A real time saver for so many things, Very well made. Great sound connects to my phone and computers via bluetooth so can listen to music while i work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great product, but can’t connect to my smart TV , they told me I need more things to buy, but Alexa itself great speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade to an already great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product to put in my master bathroom. It has amazing sound and the voice control is very responsive. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Works as advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the Echo based on exhaustive research into voice assistants and I have to say: we made the right choice. It works as advertised and we actually have fun figuring out all the things it can do. We're upgrading to a smart home once our renovation is complete and I look forward to expanding the Echo's use even further.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Gen. 2 - Smaller and Attractive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa and the ability to link smart devices. The new gen. 2 Echo is smaller and looks great. My only criticism is there does seem to be, in my opinion, slightly lower sound quality than in the original. Still...great device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo loud speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very good price and find bought it for my sister as a Christmas present she loves it takes it everywhere she goes ..

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great sound in a small package!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an original Echo and decided to add a few more to my house. This addition to the Echo family is great! Sounds better than the first Gen and is a bit shorter so it blends in better, especially with the gray fabric covering. Listen to music, set multiple timers, get the latest weather or news, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo works perfect. The sound quality is superb. Love using it and plan in hooking mire items in the house to use with it

    I would recommend this to a friend