Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 11. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 12. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 13. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 14. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 15. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Connect to Alexa with Echo video 1 minutes 52 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds
  • Features: Amazon Echo (2nd Generation) video 1 minutes 22 seconds

Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

Model:
B0749WVS7J
SKU:
6036000
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 6,074 reviews

  • It’s the best gift for a mom !!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item to give like a gift to any member of your family it’s very easy to use

    I would recommend this to a friend

  • Good speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Google Mini and got this for someone as a Christmas present and it's better than I expected.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • A Woman with all the answers!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa!!! How did I live without her!!! Just don't put her too close to the TV!!! LMAO

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Great sound

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I'd purchase an Echo, but I did. It was one of my "Best" buys! I love it.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Amazon Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus us a 3rd echi for us. We are hooked, totally. It does make life easier. The convienance is great.

    I would recommend this to a friend

  • My favorite

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my most favorite gift ever ... I love being able to hear what I want when I want

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of technology. Provides entertainment for the whole family! Shipping was fast

    I would recommend this to a friend

  • Love having this handy gadget!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this is pretty much a must! It’s very helpful in keeping you organized and very informative

    I would recommend this to a friend

  • I Definitely Recommend The Echo!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! We use Alexa constantly! Definitely highly recommend!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Hey Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Amazon Echo (2nd generation!! The color matches perfectly with my bedroom furniture.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good. Very responsive. Quickly connects to my homes internet. Ask it anything, its great

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Amazon Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter and she loves it! We bought another for the house, as well.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying the music and lighting control. It has been fun to tinker with and figure out

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Amazing product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker works and looks awesome ! Hook up with your amazon account to get the best out of Alexa !

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I even went back and bought more. Had 3 friends and 3 family members buy one after I did.

    I would recommend this to a friend

  • My Mom Loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mother as a present. We already have one. My Mom loves it and it works great.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Yeeeeesssss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my Amazon echo decided to buy my mom one for mother's day... She's loving it

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Fantastic device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased a punch with my purchase. I highly recommend this product it works as described.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • She is fun, enjoy her jokes, and great for music.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two and considering to upgrade so she can handle the electrical aspects of our home.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • best purchase buy now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding . the greatest. insane. absolute masterpiece. my favorite purchase of all time.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
Page 242, Showing 4,821-4,840 of 6,074 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.