Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 11. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 12. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 13. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 14. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 15. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Connect to Alexa with Echo video 1 minutes 52 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds
  • Features: Amazon Echo (2nd Generation) video 1 minutes 22 seconds

Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

Model:
B0749WVS7J
SKU:
6036000
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 6,074 reviews

  • Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected, I have purchased one for my entire family

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • The greatest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this it's on at my house day and night cant live without it

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product is one of the best things I've ever bought.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Great gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife She is having a great time using the features

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Just love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up a breeze Love everything but it does. Would Recommend

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very user friendly and helpful with my schedule

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • It speaks for itself. Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one I purchased and both are an excellent product.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • LOVE it!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a few Alexas now, that's how much I love her!!! : )

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Nice gift for husband

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product for my husband. I would recommend this product!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Great once it learns commands

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some getting used to and getting it to recognize some commands. It worked great with the Amazon fire stick. It also works well on it's own.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Great for entertaining

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing, I love my Echo. Great device for entertainment!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • use in media room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speakers on this one. So far so good. no issues.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Echo is the bomb!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked the Echo up as a present and the entire family loves it.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Great Smart Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised It's like having a live personal assistant

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • It’s very amazing product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using for 3 months, Alexa has been part of my life

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Great Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I just love talking to Alexa. She answers all my questions

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • You Can talk To It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can tell it to do things and does them via internet connection.

    I would recommend this to a friend

  • Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The smart home features are the best very easy to set up

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Great Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom and she loved it! 100% worth the money

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • worth the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is really acts better if yo tou add light feature and just tell alexa to turn light off or on especially if your late getting home and turn it on by your phone

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
Page 266, Showing 5,301-5,320 of 6,074 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.