Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 11. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 12. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 13. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 14. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 15. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Connect to Alexa with Echo video 1 minutes 52 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds
  • Features: Amazon Echo (2nd Generation) video 1 minutes 22 seconds

Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

Model:
B0749WVS7J
SKU:
6036000
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 6,074 reviews

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have it. Life changer and so cool. Need to have her in the home!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Love my Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving Alexa and all of her knowledge. Fun for the whole family.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Awsome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa helping is evolve into smart home technology has been fun!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Fun and easy to use

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa I use it for almost everything even shopping

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Great smart speaker addition

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smart speaker addition, worth the purchase and we love it.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa, how did I ever live without this before???

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Great product. Use it all the time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is very helpful. I will add additional items to supplement

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • UM YES ALEXA!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She's so great, i've purchased 3 of them now, 1 for me and 2 for gifts!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Great gift for my niece!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates my niece's nest thermostat as well as her ADT security system!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • It’s an Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it! What more can I say. Makes life so much easier.

    I would recommend this to a friend

  • Amazon Echo!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, like to talk to Alexia, is like talking to a person!!!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Good upgrade to the house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised would like to get the rest of the house connected

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • Works well

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but not always the best. Alexa can be hard of hearing and seems to go a little haywire at times ignoring your commands.

    I would recommend this to a friend

  • Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun to play with. I don’t use it to control things in my house.

    I would recommend this to a friend

  • Great device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son so we can now speak to each other through Alexa

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my girlfriend. She loved it uses it everyday

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Love Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what I would do without Alexa. We love this thing.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Not that cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m gonna put 5 star , I’ve bought it but barely using it

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Love her

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program her and ask away her any questions playing your favorite music

    I would recommend this to a friend

  • Great speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This alexa speaker is great the only negative is that is not portable

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
Page 267, Showing 5,321-5,340 of 6,074 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.