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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 6,074 reviews
  • Rated 4 out of 5 stars

    Amazin'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aren't these just great? So handy and helpful. Also easy to get going. Pretty good for the blind too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this product at all. The sound quality is great. We use it daily and it has no issues picking up our voices, responding or playing music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You've got to get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased this for my wife. We keep it in the kitchen and use it every day. The sound quality is very good and the microphones are very good at picking up our commands. I have set it up to work with my Honeywell Wifi thermostat so whether I am hot or cold I can tell Alexa to correct the issue. " Alexa, set the temperature to 76." I don't have any wifi lightbulbs or power adapters to try... yet. I think this is a must have item. I really enjoy music while cooking or cleaning up but it can do much more. News, weather, timers, reminders. I am setting it up to give me surf reports too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is loud enough to fill an entire room with music. It understands you and you rarely have to repeat yourself. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to set up with iPhone, but was easy. Sound Is excellent, Alexa doesn’t respond well to swearing

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great speaker and beautiful color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon 2nd generation speaker works flawlessly from any distance in my home. The gray outer covering is elegant and blends in well with any decor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My elderly uncle finds this easyto use. He uses it to listen to music and news. Easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Alexa upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these as gifts to my parents and they love them. They primarily use them to play music in various rooms - good sound, easy commands. Also has a nice look.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Huge upgrade from the origional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple of the 1st gen Echo's and these are smaller, better looking, and sound better. I do miss the rotary volume, this has buttons instead.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than first gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller and better sounding than first gen. Cool features when you have more than one in the home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Looks great on the shelf..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to play with and useful to get information and correct spellings. Speaker sounds good and can get really loud. I really don't use it as much as I should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Powerful little guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for the most part pretty useful for some stuff. I like using it to play some music around the apartment and it’s pretty good sounding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Alexa Echo for Christmas and love it! So easy to set up and helps keep me organized! Plus I love being able to play music when I work out!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the third Echo I have purchased. The first was after purchasing an Echo Dot to connect to my Sonos Play-5. Only then did I begin to appreciate the power of the devices. The next purchase was an Echo, which sits on my home office desk. The last two were Christmas Gfits. Use with my Sonos Play-5, direct-connect, and Play-3, over wi-fi, and with two Smart Plugs. Constantly learning new uses for the devices. It is incredible technology and I look forward to adding more Smart Devices to connect with my Echo and Echo Dot. Also, will likely add Echo or Echo Dots to other rooms.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would buy one but my husband got it for me and I love it. It’s so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quick info for the asking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to have a good range of answers or requests I have asked. Sound is pretty good for music.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Volume

    Rated 5 out of 5 stars

    Speaker is loud it's the Alexa 2nd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great medium size speaker and it's loud. I love it. I can put it almost anywhere in the room it's just a cute size.....and very loud.!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely invention. I use this for weather, music, and even has it tell me jokes. It works along with smart plugs as well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Alexa can do it all

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this in our kitchen - a nice speaker for music (much better than the Dots). And the fabric cover makes it look a lot nicer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo is a great product especially if you have smart home devices. Sound is also satisfying.

    I would recommend this to a friend