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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it, easy to set up, lots of options on how to make life easier and lazier at home

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great buy for a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo. Very pleased with the product and the sound it produces. It responds well to the commands and doesn't take up a lot of room in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Alexa can do it all

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this in our kitchen - a nice speaker for music (much better than the Dots). And the fabric cover makes it look a lot nicer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gift, Echo is where it's at!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for music...turned in to a daily interactive "centerpiece" for both me and the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely invention. I use this for weather, music, and even has it tell me jokes. It works along with smart plugs as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love Alexis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use easy to figure it and easy to connect other devices that can go with this item

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fun!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. So far, it works great. I am very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Beat my highest expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and get connected. Sound quality at home is much better than it was in the Best Buy. Not my first Echo, probably not my last.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Even better than the orginal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original 1st gen echo and this one is certainly sleeker, sounds better than my other one but over all you get the same functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Convenient and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Alexa is pretty knowledgeable and quite entertaining. Only negative is I wish there was a way to have Alexa’s speaking volume be louder than the music she plays. I usually play My Music as background music. Otherwise, the Echo works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife likes it a lot. Voice recognition is surprisingly accurate and works in a busy room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Update to an Already Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making the echo smaller, better looking and More affordable is a huge way to make the Amazon Echo a much better device and value than it already had.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    3 echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this echo the speaker makes it plenty loud we use this daily for weather info and to listen to music and ask questions too

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Good product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a step-up product for Echo Dot! With add-on speaker and no need extra wire/cable to external speaker ! Nice color, design. They have multi-color to match with your interior room color. If you used to with Amazon devices & prime, this one is good ones to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Speaker, easy setup!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first venture into the smart speaker market, was easy to set up. Very easy to use even for newbie. Great sound for small money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great home assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home assistant, works well, need to look for other compatible hardware to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is very easy! Sound is Great! Much better sound then I was expecting. Added a couple echo dots and now I have music in every room!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our echo! The primary things we use Alexa for are to set our temp (via Nest thermostat), playing music, and setting timers for cooking. (You can name them and have multiple, so she will say "your potato timer is finished") Sometimes we will ask her about the weather or a game score, or play games, send messages to friends with Alexa's. We are giving these as Christmas gifts to all of "our people"

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    GREAT SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have at least 6 of the small Amazon Echo’s and this larger one has much better sound/fidelity. And can go louder so one can hear better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little shorter than the first generation Echo - and maybe a tad bit slower, but the cost is less and the fabric skin is attractive. Overall, it's still a great device. I use it everyday to control home automation like lights, thermostat, etc.

    I would recommend this to a friend