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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Improved over 1st Gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Note that this Echo is not a "smart" one that can control stuff around your house. Having said that, it's great hands-free music player, esp if you have Prime, and I think the sound is pretty good. (Audiophiles may disagree, but it's good enough to fill a room, and a little better than the 1st gen IMO. It's also got a smaller overall profile, so it blends in a little better, and gray fabric's pretty neutral.) You can use it for hands-free control of a Fire TV or Fire Stick, which is my plan.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but needs improvement with Spotify

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing looks good, sounds good, and is very convenient. We use it primarily for listening to music. Unfortunately, Spotify often gives us problems when we request to listen to specific songs. We ask for a specific Beatles song, and it plays a cover of the song. We ask again and also say by the Beatles, and it plays the song by a Beatles tribute band. We ask again, with more info, and then it will play a Live version of the song. Really, how about just play the popular version that was a #1 hit? Or can this robot that can understand human language and predict what detergent I might need in 14 days from now really not figure out that I want to hear the studio album version of a hit song from one of the top bands of all time?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    nice little speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great speaker, decent volume and bass. works great with Alexa and controls my wifi plugs and can control lights verbally. pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like this thing, pretty handy and the sound quality is better than I thought it would be. also use it for the hue lights. pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Use it to schedule meetings, order items from Amazon, and play music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up I have it connected to the TV and she's easy to listen to and she recognizes my voice easily

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good entry into the smart home market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry into the smart home market. Can hardly wait to see what all it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Orl 49

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker sounds great, Alexa is awesome. You can set timers , reminders, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Only mobile Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you have to yell at Alexa just for her to listen but love it otherwise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great furnish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazon echo / alexa is a must for every home. Smart device, well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned an Echo dot and the first gen Echo prior to this one, definitely improved with the design aspect. Sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Roque

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my dad and he loves it. He is not very savvy when it comes to anything electronic but is able to manage this. He wanted this just to play music when ever he wants and it does the job. The speaker is really clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine, so got for a friend, I use mine for security and music, friend would come over and ask Alexa to play songs...friend has had a small stroke, he seems to be able to use and we hope that maybe he will play some memory games

    I would recommend this to a friend
  • Pros mentioned:
    Size, Volume

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker its amazing and easy to carry around not to heavy just perfect and the volume is very loud for such a small speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Echo gen2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the size. It also hears what you say real well from a distance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa! The speaker is loud enough to be heard around my whole apartment! Quality is great and easy set up too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thank you ALEXA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my alexa products , this was for my granddaughter in Ohio. I think it has been a positive thing for my family , we are able to keep in touch more. With the show we talk like we were just setting at the kitchen table together. At night the kids listen to music before going to sleep or call to say good night. We all live in different states. I have an original echo loved it , then got a dot and then got the show for myself and 2 daughters. We have been able to spend time together and that would not be possible before.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. It has very good sound while listening to music. It does everything is said it would do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great upgrade from the echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the new look and ease of using my Echo (2nd generation)! The sound that comes from this device is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great enhancement to a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker isn’t perfect but it is a significant step up from the echo dot.

    I would recommend this to a friend