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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 6,074 reviews
  • Rated 5 out of 5 stars

    Outstanding. I Enjoy using this very much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this product has many limitations It surpassed my expectations and functions remarkably well - doing the things that for the moment it is able to do. I enjoy it thoroughly echo / Alexa will only get better with time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying very much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use. The commercials make it look so easy, but they leave pieces out, like you should have Amazon Prime, etc for it to operate as shown. My bad that I didn’t read more but I’m still very glad I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool highly recommended. Would recommend to anyone and will buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that Alexa hears clearly and understands my commands. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Your hands free assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is very well built. Powered by Amazon AI platform it understands me perfectly, except when my voice is blended with the screams of my excited boys. It plays music through a very good sounding speaker and navigates my Fire TV with almost spooky precision. If you into "talking to the speaker" you can do so much more ... I install one "skill" at a time and quickly forget I did. But it is very capable of learning new features, like locating a business, rating products, predicting weather, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Skeptical... now I can't live without it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly use my Echo for everything. Now when I'm sleeping anywhere but my own apartment, it feels odd not to have Alexa "start my day". I'm a big fan of the routine features, and the smart plug (sold separately, but a great addition!). The quality of the speaker is also fantastic. The speaker was the main reason I purchased the Echo, but I have gotten so much out of it. Almost 2 years and still working just as well as it did on Day 1!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    once alexa learns your voice and speech patterns it is a functional device

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazon Echo 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use when outside, play music, easy to use and travels anywhere. Previously had a echo dot, the sound quality is better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    awesome bluetooth and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and sound of it full. i connected to my smart tv but it was lagging. overall great speaker and what it was made for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    lovin it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't going to buy this, but I saw one at a friends house. they used it all weekend and loved it. I came home and bought an echo and 2 dots. my boyfriend hated the idea of having "someone listening" all the time but after a week he loves it and wants more dots. it is making us lazier though. we went out and bought an echo plus and 6 Phillips hues smart bulbs so we don't even have to get off the couch to turn the lights on and off. we r all going to turn into WALL-E people in the near future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    I love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. And purchase one for my son as well. Sounds good works good when you connect other things to it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this. It sounds much better than my echo. It works great with my hue bulbs. There’s so much this thing can do!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound quality for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used primarily to access Alexa for controlling lights, turn on coffee pot in morning, music and making hands free phone calls. Does all this effortlessly, links to cell phone so you can listen to all your downloaded music. Recommend this to anyone needing any of the above applications. Just get speaker download Alexa app for Android or IPhone from your phones App Store for free. If you want to listen to all music you may want to add Amazon music for less than $10 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great addition to our Echo collection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using a Best Buy gift card from my wife for my birthday, I bought this great echo. The sound is amazing and was easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good entry level product. Easy to use and pair. Glad I read reviews first

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good investment for tech junkie, mobile and also has good range in volume

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Make your house smart!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents loved and was easy to set up for them. Now they can get the weather and music with easy voice command

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa Echo got it for Christmas! I linked it with my Dot and my Alexa app. I use it to make lists for all different store. Once linked with your phone all you have to do for example is say Alexa can you add milk to my Aldi list and she repeats it back and adds it. You can also make hands free calls by saying Alexa call dad, and she repeats back calling dad. Listening to our favorite songs on I Heart etc ask quick questions like Alexa how long do you need to cook a poached egg for. I love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Echo...Who knew?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, how have we gone so long without it? It only took a day or two and we are hooked. Adding accessories on a regular bases now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work as advertised. Sound is good. Looking forward to more use.

    I would recommend this to a friend