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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Wonderful family gift. We all use it and live it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Making my home smarter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, deep bass sound, loud enough to fill a room. Works very well with my thermostat and smart lights

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great speaker with Alexa integrated.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker with Alexa integrated. The Charcoal fabric looks nice and the sound is loud and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgraded Sound from Prior Generations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 Echo's and Dot's throughout my home and purchased this new generation Echo to replace a Dot. The sound quality is so much better than the Dot's and seems to be as good, if not better than the previous versions of the larger Echo units. At the time of purchase Best Buy had these on sale for $79 and it is well worth that price. I may purchase another to replace my last Dot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For it's size it it has incredible sound. Too bad it's a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system. Strongly recommend to anyone and everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, easy to use, great for music, making shopping lists and checking the weather.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great.Great sound; Love the smaller size u really need to subscribe to Amazon Music for maximum enjoyment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed Bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The aesthetics are better than the original Echo and the response time seems a litte faster. I'm not convinced that the sound quality is better than the original Echo even after the "firmware fixes". So, if you have a V1, the only reason to upgrade is that this unit blends better into home decor. If you want better sound, your milage may vary.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent helper around house. Use as timer, quick question answer, weather, sports, music player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask Aleska anything and shes sure to provide you a response!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker and Alexa is fun and learning stuff constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amazon Alexa is just fun and helpful. My kids love having her sing jingles and songs. They even try asking for help with homework. Connectivity is easy. Great range for sound. Price was even better

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Nifty little device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool how much stuff it can do, it’s alredy helped me make new routines and stick with them. The ability to ask a question, play music, set reminders is seamless and I prefer it over using my smartphone to do it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Listening to music is never the same

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is always music in my house now. never need to find my speak and do the paring. ALEXA will get things done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo 2nd generation is a great upgrade from the Dot. Sound is great and works very well and east to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Nice sound!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This echo is nice and matches the decor of our room. Nice sound and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but for best use you will need to join an Amazon music program. They have one with tens of millions songs (have had every song I requested) setup just for Echo costing only 3.99 per month

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift, didn't open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Echo's in the past and they were entertaining. Should be a similar experience for my family member who receives it. Also to k=note, they have the ability to make calls to anyone now! Big Plus.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the big echo. Must better than than the small echo. Better connection, you hear better.

    I would recommend this to a friend