Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 11. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 12. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 13. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 14. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Alt View 15. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric.
  • Pairing Amazon Fire TV & Echo video 0 minutes 57 seconds
  • Amazon Fire TV video 1 minutes 19 seconds
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Connect to Alexa with Echo video 1 minutes 52 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds
  • Features: Amazon Echo (2nd Generation) video 1 minutes 22 seconds

Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

Model:
B0749WVS7J
SKU:
6036000
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 6,074 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Sounds great

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Echo is so easy to install and sounds great

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Nice sound

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound in a small package. Easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Great device

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality coming out of it is amazing. Easy to use.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    alexa is a great smart speaker.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, i am really enjoying it's operation. the Alexa smart speaker has great sound quality and i am enjoying it a lot.I intend to purchase additional products to work with this fine product. I only purchased it on 6/19/19 but I use it daily and provides many hours of enjoyment. Thanks for a great product.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    So much fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and set up is easy! Amazing what all Alexa can do for you

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great for music in the house. Easy to pair with Apple Music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the sound. Easy to work and navigate through.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to set up and stay connected with the whole family.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love alexa products. This one has great sound and is good looking.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Love This Device!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for asking questions or just listening to music.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Fun and easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun and easy to use. I like to listen to my music with it.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Volume
    Cons mentioned:
    Response time

    Echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this model Better than the dot. The volume is great on this model unlike the dot. One downfall is having to speak slowly at times otherwise Alexa will not respond.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Love my new Echo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, sounds great and super easy to set up! I love it!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    very nice

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this item, very easy to used and quality of sound is nice.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Easy to set up. Very happy with max volume for mus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really good for voice as well as music. Use for quick weather status, news overview as well as radio stations by singers name. Also ask many questions of interest. Search is not as comprehensive as Google Search but that is not a big issue for me. Also purchased Echo Dot for my bathroom. Really like the convenience. Volume not as laud as the larger Echo. .

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    My 3rd Echo

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of sound, love the color and the size.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend

  • It is one of the best product I bought this year.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best product I bought this year. It also clearly understands my accent without any problem.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Great device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, love them, great help. A very big help

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    I love the sound of the speaker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I just wish that this works on battery too

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Good stereo sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Echo 2nd generation I purchased. I wanted to be able to enjoy stereo sound in my office. Using the Alexa app I was able to easily enable them to play in stereo. The sound and channel separation are good. I predominantly use the pair to stream music from Amazon music. Listening to smooth jazz as I write this review. Excellent for the money!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
Page 60, Showing 1,181-1,200 of 6,074 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.