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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 6,074 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Alexa app is so much fun yet functional. This has stereo sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    alexa is a great smart speaker.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, i am really enjoying it's operation. the Alexa smart speaker has great sound quality and i am enjoying it a lot.I intend to purchase additional products to work with this fine product. I only purchased it on 6/19/19 but I use it daily and provides many hours of enjoyment. Thanks for a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Amazon Echo because one is simply not enough! I moved my first generation Echo into the bathroom and this one is in the kitchen. Great sound and love the sandstone fabric (it's gray/white color but can also look a little taupe). My only suggestion for Amazon would be to have a white cord for Echos with this color fabric (mine came with a black cord).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    So much fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good and set up is easy! Amazing what all Alexa can do for you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Looks better but miss the volume control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new generation with softer fabric covering fits home decor better and allows you to keep the echo in a central location with a bit more style. I prefer the old style volume control of turning the top instead of the current buttons. Sound quality seems as good as the prior generation. We coupled the echo with a couple of dots in our boys’ bedrooms for a cheap and easy intercom system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great for music in the house. Easy to pair with Apple Music.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    My 3rd Echo

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of sound, love the color and the size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the sound. Easy to work and navigate through.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to set up and stay connected with the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love This Device!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for asking questions or just listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love alexa products. This one has great sound and is good looking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love my new Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, sounds great and super easy to set up! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fun and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun and easy to use. I like to listen to my music with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this item, very easy to used and quality of sound is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, love them, great help. A very big help

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love the sound of the speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I just wish that this works on battery too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good stereo sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Echo 2nd generation I purchased. I wanted to be able to enjoy stereo sound in my office. Using the Alexa app I was able to easily enable them to play in stereo. The sound and channel separation are good. I predominantly use the pair to stream music from Amazon music. Listening to smooth jazz as I write this review. Excellent for the money!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I'm shocked...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assumed Dots were all I needed. This is the first full size Echo I've owned and it surpasses my expectations. The sound is reasonably full for a devise of this size, better than my second gen Dots in speaker docks for sure. And the mic is much more sensitive while playing music. No longer do I have to scream like I do at my docked Dots. Love this thing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. Perfect size so does not take alot of room

    I would recommend this to a friend
  • Pros mentioned:
    Volume
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this model Better than the dot. The volume is great on this model unlike the dot. One downfall is having to speak slowly at times otherwise Alexa will not respond.

    I would recommend this to a friend