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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 6,074 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Echo. Good sound and easy to use. The only reason for not giving 5 stars is that I needed quite a bit of support from Echo to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product. Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great. Great sound. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it. So much easier 2 use than my stereo set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Amazon Echo. If I'm working on paperwork and need a spelling, I just need to ask away. And the weather forecast is always available. Etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Alexa Echo for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly love this little machine. Bought 4 small ones and the bigger one for us. Just wanted to try it to see how it would work. This has been great, the music is clear and you can get any kind of music. Love playing sports jeopardy, the jokes she tells. Can get the weather and traffic report before leaving home. Great machine. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and easy to use. would purchase another if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Echo. I am surprised by how often I am using it. I just thought it would be fun to have, didn’t expect it to be really useful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Alexa review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound is amazing! Easy to setup and install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife, shes been asking for one for months. I never saw the attraction. But that's changed, love this item. Does more than i thought.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good to have around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd echo in the family. The speaker is more powerful than the previous version. But the voice recognition is so much better than the Dot. It understands my 4yo even with food in her mouth. We use it in sync with bluetooth lights, plugs and cameras. Its good to have around esp when you hands are full and you have to turn something on. There's alot of skills you can add to our echo to customize it to your liking. I like to have mine play morning radio while i'm getting breakfast ready. Its a good tool but security still looms in the back of my head.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This not only looks great but it sounds great. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Echo (Alexa)

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go fully automated, by getting the Echo in the living room first. I liked the echo so much I have 3 Echo dot's. The best feature is the music and creating your own play list. I have one of the dots hooked up to my bose speakers in the backyard. Ordering from Amazon couldnt be easier and a little dangerous. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good device the sound for music is good for this size and it picks up my voice commands very well. You can even change out the cover to give it a different look. While I am not an Alexa fan I need to support it so have to keep up. My dislike of Alexa not withstanding this a good device. If I include my opinion of Alexa this would get a two. I just don't like the way it is implemented. If you have the skill and whoever programmed the skill did a good job it works just fine. Thats a big if though. Most of what you find is half baked software and skills about a cat in a box.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Helpful hands free device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful for playing music, and looking things up quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my dad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dad has been wanting one so i surprised him with an echo. Love thstnif something happens he can have alexa call 911 and he loves asking it jokes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprisingly Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to provide background music in a room not covered by my home's sound system. The Echo does a great job! I was very surprised by how good it sounds considering the price I paid. After using it a while I discovered the benefits of Alexa, and since then have bought more Echo devices to spread throughout my home. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have amazing quality. It can be low or loud!!! I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa knows it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Alexa after talking with friends who had the dot. Because I like to listen to music, the full size Alexa was a better choice for me. She did not disappoint! I was able to listen to Christmas Music throughout the holiday season and continue to listen to other music. She can answer questions and give inspirational information. I like having her around.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Amazon echo great item

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really cool, works perfect sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty slick product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Fun to use, a bit of an issue configuring your location for weather. Would appreciate a more detailed Users Guide for Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great Device to have in the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Device to have in the kitchen, lets you set timers while you cook and also use to turn on lights and of course listen to MUSIC!

    I would recommend this to a friend