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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 6,074 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy setup. Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and sounds great. Not too different from the Echo Plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use good sound quality and Alexia is very informative and fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everyone should get one! So fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering all the things you can do with this it’s well worth the money! I plan on getting more smart things that I can control with Alexa...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is cool. This speaker is easy to use & sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Terrific sounds for small speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our Echo, great sound, easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Blends well in my home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mainly to play music, but finding other uses for it. Looks good anywhere, small enough to not be in the way, music sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Around the house convenience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for a friend. They enjoy it and said it works really well! Very neat idea. I may have to buy one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa ! It has great sound quality and super easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have lights hooked up to turn on and off... I ask the weather every morning before leaving for work...I set the alarm every night...and right now I am listening to my favorite radio station! I haven't shared with my husband that Alexa can give him the days line up and times of all the sports for that day and what channels they are on...shhhh, it's my secret!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Everyone loves playing with Alexa! Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    sounds better than 1st gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refreshed look/smaller form factor of this one vs the 1st generation Echo. Seems like the sound's a little better?...clearer...?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great sound from speaker and very simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for getting info and playing music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually purchased one of these last year and decided recently to purchase a 2nd Echo to do the stereo pairing feature w/ my Amazon Echo Sub and, it sounds amazing when playing music from my Spotify account which is synced w/ my Alexa app. Gives a great room filling sound. It's also great for gathering info such as weather updates, store/restaurant locations and even mathematic questions. For example, you can ask Alexa how ounces are in a gallon or, what's the conversion from kilograms to lbs. or cm to inches. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Pandora

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally thought Alexa was a creepy 1984-type spying mechanism, but a friend talked me into buying one. I set it up to only play Pandora and to give me a morning news update, and I love it. Sound quality is excellent. I would recommend this unit. However, I thought I was buying a 3rd generation—this is a second; but quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it most of the time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is amazing when it does what it as designed to do. Once in awhile it stops playing. I know my wifi is strong and cannot find a reason why it should stop. If you ask Alexa, it responds 'I do not know what went wrong." I did send a question in the feedback section of the app on my phone but got no response. Alexa once said I could check the history on the app, but I am unable to find it, and Alexa has no help finding it if you ask. I did try relocating my modem, It may have helped as the occurrences have lessened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is great. The only problem is, you do need to upgrade to get a good sized music library available to you. She doesn’t know everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to figure out, great speaker, matches any decor

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Cuts off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited about my new echo. The problem is sometimes it responds and sometimes it will cut off. I've only had it a couple of days. I'm going to try it out for about a week and see what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ECHO 2nd Generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd generation echo works fine,had a hard time with the alexa app on iphone to link with harmony hub i had to use my computer to link it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether I need to know the time, weather, or an alarm set, Alexa can do it. It is nice to be hands free and not have to search for anything.

    I would recommend this to a friend