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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Invention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously purchased a first generation Echo and Dot. I have automated lights, HVAC and sprinkler system and use Alexa to control each. This purchase was for additional units to cover my entire house. The sound from the second generation speakers is pretty good. I have linked them all and enjoy whole house music. This technology is both useful and amusing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Having fun so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it to turn lights on and off, play music, weather, travel, sports scores and such. Tried setting it up to work with Nest thermostat, but didn't seem to work right so took it off. Sound is good, but when we want music to sound good, we connect it to our Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    For the money, surprisingly good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own 3 Echo Dots (2nd generation, all bought when they were on sale) that are connected to speakers or audio systems because the sound quality of the Dot’s speaker isn’t good enough for music. I recently bought the newest Dot (also on sale) and the sound quality was good enough for short sessions of casual listening but still not great. But it is good enough that I decided to try the Echo. And I’m glad I did. Considering the size and price of this smart speaker, the sound was a pleasant surprise. Of course it’s not as full as a multi-speaker sound system, but it’s a lot faster to tell Alexa to play Spotify, Sirius, or Audible and get immediate results. The bass response is strong enough to make the table vibrate (you can’t see or hear the vibration, but you can feel it). Yes, the bass can sound somewhat muddy or restricted at times, but it’s not bad enough to bother me. It’s a trade-off of convenience and audio quality. The high end is quite good as long as you don’t crank the volume to the very highest level. Depending on the music, that can get a little harsh. But the clarity overall is pretty good for midrange and high end. Remember, it’s a very small speaker and it’s not very expensive. It is not an audiophile speaker and it doesn’t claim to be. And unlike a Bluetooth speaker, it doesn’t rely on your phone, though you can use your phone to control the content you stream (such as Spotify). Echo devices support Apple Music now, but support and controlling the music is quite limited compared to Spotify. You have to do it all with voice commands. Hopefully Apple and Amazon will work on improving the integration of Apple Music. It supports all the services that any Echo device does and the microphones are good enough that they can hear you from across a room even if the speaker is playing music, or if your TV is on. For the money, and considering everything it does besides just playing music, I think this is a great speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this echo. Great sound and always available to ask questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than the previous model but sounds the same and sometimes better. I miss the volume ring on the top which made it easy to turn it down without looking or in low light situations. Amazon is constantly adding features so at some point there will be something for everyone. This is a must have for anyone who is or wants to be in the Amazon ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to set up, sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks great with four color choices, sounds great, easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is great! amazing sound quality and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very cool gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alexa readily answers most of my queries. no need to open my laptop or whip out my phone for simple questions. it is so very convenient for adding things to my shopping lists, helping with reminders and tomorrow's appointments. the sound is excellent for such a small thing and i use it to lull me to sleep with ambient sounds. just wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with speakers, designs, output and performance

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Interestingly up-to-date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my wife because she wanted a kitchen radio. This not only fulfilled that need but provided us some laughs the more we got acquainted with Alexa. Absolutely amazing technology for a couple of people who sometimes think things are moving too fast but we really enjoy it. We plan to add some accessories as soon as we can.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fun way to get the weather, sports and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who like to get information quickly, the Amazon Echo is an easy way to get the information. Simply ask Alexa and you will get a response. Everything from jokes, to weather to news or one of my favorites I heart radio. Just ask for the I heart radio station and you can get stations from all over the US playing in great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale! Sounds amazing and very loud great addition

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Looks great, sounds even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device with outstanding sound. Very easy to begin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music and misc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an Echo dot for my birthday this year and loved it right from the beginning. I use it for music and sounds to sleep at night and can set a sleep timer for it to turn off automatically. I purchased the regular Echo when the room to room calling feature was added to connect my room to the rest of the house and it's awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oh Alexa, Alexa!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be one of my favorite purchases in the last 6 months easily. This Amazon Echo is unbelievable. I'm glad I made this purchase. Alexa is better than I expected her to be. Much better than other voice assistants around. She smart and can be unpredictable at times. The Alexa companion app is also useful and helps you get and stay connected to WiFi. Alexa skills are somewhat leaps and bounds ahead of other competitors currently in the Voice Assistant market. All you have to do is just ask Alexa (which the code word can be changed in the settings of the companion app) anything and she's right there to help. The Amazon Echo is also an amazing bluetooth speaker. Even while being used as a speaker, Alexa is only a call away just by saying her name. And speaking of calls, you can sync you contacts with the Echo and it will call anyone on your contact list. At the moment the possibilities are endless with the Amazon Echo and I'm glad I purchased it when I did, especially at the price I got it for. I would recommend anyone that's wanting to get into the smart home entry, this is an easy way to get into the smart home industry.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love my echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! Sound is great super easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speakers, designs, output, and performance

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I use it daily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a huge apple fan, so I bought this product already biased against it. But it really shocked me. I use it every day now. It is even my new alarm clock. I have it on my desk next to my computer and it is perfect sized for bedroom or office. Set up was easy and I am really considering getting more for Christmas presents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself and I just love it. So easy to set up..it is like having a maid in the house to do things for you..just tell Alexa to play music..no getting up and turn on the radio..love I can tell her to turn on and off my living room lamp..also if you feel the need to talk to someone Alexa is there for you..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended to purchase this by a business mentor to simplify our life, not really believing it would make a significant change. I was wrong! We've been using this daily for organizing lists: groceries, travels, etc. It also comes in handy for simple things like kitchen timers, checking the weather or asking the time (when I'm not near my watch/phone). Our two-year-old has figured out how to ask Alexa to play the Frozen soundtrack, so I'm pretty sure this is easy enough for anyone to use. We didn't think of ourselves as high tech enough for a "smart home," but the Echo is making it seem easy enough, and we'll likely incorporate a few more smart items into our home as the months progress.

    I would recommend this to a friend