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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,074 reviews
  • Rated 4 out of 5 stars

    Still working on this device to work for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extraordinary device, which, when I’ve mastered it will be able to answer just about any question on the planet. Truly amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Basic Amazon Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer my Amazon Alexa SHow, but this is a good simple to use Alexa speaker which gets the job done for questions, answers, music and more. Easy to set up and sound is good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using Alexa and have added many skills that are enjoyable. I love having the ability to have Alexa add items to my shopping list and telling her to play songs from my music library!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the command of your voice you can listen to a wide range of music, get the weather or send a text. Much richer sound than the echo dot. No need for additional Bluetooth speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexia Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is much better than the dot. I enjoy controlling my lights with my voice. This is an awesome machine. Would recommend this unit to anyone that is in the market for a smart speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our Amazon - Echo. We have it in our living room and enjoy voice controlled music and Dish TV controls. Its also fun to ask the Echo questions, play trivia games and check the weather!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the original more to this new unit I feel that it had a better sound and liked how you can turn it for volume adjustment

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device and speaker. If you never owned one, it could change your life. Listening to music, setting timers etc is so easy. Looks nicer than my generation 1, but both are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With out question.. the most used electronic item in our house. Easy setup. Easy use . Paired with several dots and a Amazon music subscription it provides unlimited music and usefulness.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most AI devices there is a learning curve for the user and the device, takes a little while to get used to but great product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding sound, helpful device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is a great device for those with an Amazon Prime account. Wonderful sound, clear voice, and a great way to enjoy multiple room audio without a huge cost when you have more than one!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Bluetooth speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use it as a Bluetooth device for an old stereo system , with a few adapters was able to make a surround sound system that I could connect my phone to via Bluetooth . Love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my husband. He loves every aspect of this unit. He literally learns something new every day. He tends to go overboard with making Alexa tell jokes. Could be worse lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure how much I would use the Echo, but have found there are a lot of things I use Alexa for-getting weather and news updates, calling my daughter, texting, grocery lists and playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Way better than the Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the echo dot for about 3 years and I decided to upgrade to something better. The sound quality on this is much better. Even with the volume at a decent level Alexa can still hear me from anywhere in my apartment. She’s faster and can execute commands a ton quicker than before. I’m very happy with the Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many smart devices in my home and it’s amazing to be able to control them all with this echo. Plus the sound is decent when you want it to play music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Alexa in my family room. I love being able to just tell her what I want to listen to or find out what the weather will be like before heading out. I also love the drop in feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Amazon echo. This version has the strongest sound of all the echoes. It plays songs from Pandora n Amazon music for a fee. I love it for music daily n party entertaining.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy the echo instead of dedicated computer speakers. Works great, sound quality is good, and provides way more functionality. Overall happy with the product and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A computer speaker that does so much more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mainly to serve as a solid Bluetooth speaker for my desktop computer. The sound is amazing for the money, and voice control with Alexa is the icing on the cake. Highly recommend!

    I would recommend this to a friend