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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Alexa Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with our Alexa products, we have added one for each room to achieve a whole house intercom and music speakers. Being able to choose a color for each room was a nice plus!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fourth Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in my household wants one. It makes a great gift. The speaker sounds fantastic for such a small unit. I have an Echo Dot and this speaker is much better than the dot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful smart speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for home use for Christmas present. Very useful on a daily basis with easy weather and news updates. Fun interactive games for children. Can be educational as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo conversion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my Tap went on the fritz, I decided to replace it with the Echo and the Spot. The sound from the Echo is awesome. I love to listen to music on it. It's great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wondered how we would really need or use this, but we are sure glad we did. From answering questions to finding music to automating our home, Alexa has been a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon Echo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Echo as a gift so I can't say I know how well it works, but I do buy the Echo Dots quite frequently, either for myself or as gifts, so I like Echos in general and this particular model is bigger, so I imagine the sound is even better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up to your phone once you download the app you can also add Apple Music to it the built in speaker is very nice you won’t need a additional speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one to replace my Echo 3rd Gen . Put in living room where the sound was much better. Put my small one in my bedroom. Sound quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned out to be a better purchase than expected. The convenience that comes with it will spoil you before you know it. Easy app set up. The whole family loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has a good sound and good bass too. Very convenient to be able to control lots of devices with just your voice and music without needing a subscription

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well with other small appliances

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo works well with other small appliances. It makes life easier and more efficient. Love the product and definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to be able to have music come on from across the room and link to my Spotify account. It does other smart home stuff, but I just use it as a dj.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know how I lived without Alexa. Very easy to setup and install. Very responsive. In process of making my home a smart home. Alexa is awesome definently worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little better than the echo dot , only because it has better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I would rec to all my friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter and I listen to music almost every morning. My daughter also likes asking what the weather is for the day. That way she knows how to dress for the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Speaker

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this Amazon Echo for a while now. It has great sound quality and is very convenient to have as opposed to a regular old radio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gifted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person I gave this to for Christmas says this is the coolest little speaker with the coolest voice controls and says it changed the whole face of her bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was holding off until the Apple HomePod was announced. As soon as I saw the suggested price, purchased an Echo. Great product. Setup is easy and it just works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon makes it extremely simple to get this all set up. We also bought smaller Echoes to go along with this. It is an awesome system when all connected together.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I love our amazon Alexa! We literally cannot live without it now. Great sound and love the fact that our audio books are so easy to access.

    I would recommend this to a friend