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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a gift. I already have one and like it so much that I purchased one for my daughter to give her father for Father's Day. He loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our 3rd Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Echo so we now have sound throughout the house. Easy set up. Lost connection on one but ran through set up again and it’s been solid ever since

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool little gadget...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a really neat and fun piece of tech that you can have a lot of fun with in addition to helping make things easier for you on some daily tasks and such...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One for Every Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to choose a color for each room is a nice plus! We have added one for each room to achieve a whole house intercom and music speakers. Easy set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome system and sound quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put this in my kitchen and it’s awesome for music with good quality and linked to amazon music account and great for questions like weather and traffic etc

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This Echo is really cool!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart speaker is great to have around the house. Hands free ease of use. I use it daily and I'm thinking of purchasing another one for my house soon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My parents love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents likes to ask Alexa to play their favorite tunes and the Echo does its job. You can ask for the weather forecast and will absolutely do it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    There is an ECHO!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! The ECHO and DOT are virtually the same. The ECHO may have more sound fidelity, but they perform the same tasks. Very useful for basic questions like conversion of units for cooking, weather reports, news reports, and controlling smart units like thermostats and switches and light bulbs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa's are great to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These products are wonderful to have around the house just to get the forecast and play music, let alone all the other apps and capabilities

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my grandmother for who likes to have the radio or music playing during the day. She has a small house and can hear is in most rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo, My Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started with an echo dot. liked it but the sound alone os not the best so we moved to the echo. it is much better sound, and we like the echo dot next to our bed. Win-win!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Device serves its purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the speaker a lot better in this device compared to the dot. The sound quality is a lot more clear and louder. I also like that it has the whisper mode because at times I feel like Alexa is yelling at me. Lol. Very convenient for checking time and weather forecast.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many uses for Alexa: personal assistant, ordering from Amazon, playing music, controlling smart home not to mention a wake up alarm just to name a few. I have 3 of them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. you can pair it up with a few different radio station. you can have it lower or turn up sound. it can gve weather and so much more. worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this so much, I bought the dot to go with it, haven’t been able to connect them together. But I have them in different rooms and the sound is great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this device as a gift and they absolutely love it! They really enjoy the ease of asking Alexa to search for info and having everything at their fingertips handsfree.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Speaker Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. Everyone in the household can use including my two granddaughters 6 and 10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for Christmas and was very surprised how fun it is. The games are my favorite part but it’s nice to just tell it to play music while cooking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo is not bad only problem is you have to purchase another hardware (hub) to voice control tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Alexa functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our second amazon product, after purchasing the dot, we wanted something with a little more sound. This delivered on all expected/advertised functions.

    I would recommend this to a friend