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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item on Black Friday because of the great reviews that I had read about it and the great stereo sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this speaker and use it with our kids everyday. It is so easy to use that our kids can ask Alexa to turn on their music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for in-laws. They love it. Use it for weather, lights, and music. Bought the outlet adapter for the hard to reach switch behind china hutch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a Christmas gift and my boyfriend loves it. Setting it up was easier than I thought it would be. He loves the music Alexa plays for him.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure I would use Alexa but I find myself using her everyday. Love that I could program her with info to tell me every morning when waking me up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing. Got a good deal on it and it sounds great for music. Worth it just for the weather updates and grocery list but it can do so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it’s a “smart” speaker, but if the sound isn’t good, “smart” is pointless. This one sounds great! Fills the room and Alexa is helpful for the whole family!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my amazon echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was unbeatable. I always wanted to buy one. I bought it for the music. Sounds great. Very satisfied. The people at Best Buy very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for every home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got during Best Buy Sale on amazon products, great value. Easy to pair with many devices including fire stick so the tv is now voice commanded.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love our Echo!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family absolutely loves our Amazon Echo! The kids love telling Alexa to turn the lights off and on and they think it’s fascinating that she knows so many facts.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    absolutely love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shoulda bought one for every room in the house AND beach house...as it is, I have 3 Echos and one DOT...very convenient, fun to play w/ and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality, it's Amazon

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You expect a high quality product from Amazon and they deliver. Easy to connect multiple speakers up and control them with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Alexia is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I enjoy listening to music. And Alexia makes things easy for me. I have news, weather, jokes....etc w/o getting up out of my chair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I.purchased this for my.kitchen because I was going crazy screaming to.my other alexa I.have in the living room from my kitchen. Works and sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some false starts with getting t set up, it works like a dream. It even understands my southern drawl! I use it to play music almost every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this as opposed to the echo dot. I use it in my living room and can talk to alexa from my kitchen. A louder speaker than the echo dot as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for getting the weather, sports scores, listening to music. I didn't think I would use it as much as I do. Now I don't know what I would do without it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a 2 story home. Put the first one in the kitchen. Needed one for upstairs. Great for using now you can use it in the most used areas

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to play music but it does a lot more than that. We use it for reminders, lists, alarms, knowledge fact questions etc. she is very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alright so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, and always fun to talk to Alexa. A few internet connection issues, but otherwise good.

    I would recommend this to a friend