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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa, play some music

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of mine has one of these units so I purchased a pair as a gift and intercom system. Received good reviews!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my parents could listen to internet radio stations. The sound quality is pretty good and they are happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and decent sound. Good voice recognition! Doesn’t sound as good as an Apple HomePod, but more than good enough for normal listening.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my echo!!! I ask any question and Alexa responses to mostly everything. I even bought an echo for my mom she loves it. I play any song I want as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great starter package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product opened the door for us and now we want all the features so we are upgrading already!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good everyday Unit!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Good sound quality and have eight items hooked up in the system. Much better quality than the echo dot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using Amazon Echo for simple things and just need to dive into the features and benefits a little more to learn all the cool things that it can do to help our family. Need gizmos to attach to control things in house, listen to music, add things to shopping list, etc.!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has a been a hit. We love music so it has been very easy to use with Pandora, iHeart and Amazon Music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily use for listening to music. Unbelievable sound for such a small item. I have been able to listen to many albums from the 60’s and 70’s.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this speaker for my daughter. Sound quality is pretty good for a speaker this size. Alexa plays her audiobooks and music and helps with her spelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the echo.. I have 2 setup in my house and it works perfectly with my lights, the sounds on this is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift for a 20 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Amazon Echo for our 20 year old daughter and she loves it! It's so easy to use, and she can play her music without her phone in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Even Better than the last model

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This One Rocks. So Nice I bought one for mom!! Now If I could get her to stop asking "Alegra" for help she might like it better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker! Get the Echo Show for Kitchen or Bedroom. We use this one in the Media/Game room and it's perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my smart house!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for bedrooms! I bought 2. Both are functioning as new, without issue after being in use for over one year. Great product!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition to a room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is fine for an average room. It’s not a high end system so manage your expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very convenient

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its small enogh to fit on a night stand yet it delivers music with pretty decent sound. Also, it responds to you when you ask questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to our household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has been a great addition to our household. We have added the Phillips HUE lights and Alexa controls them throughout the hose. We listen to Music, control our Nest thermostat and use it as an alarm clock. I sure it will do many more things and I will explore as time goes on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband set all this up. I just say Alexa turn TV on, turn light on, play music etc...all this by voice...I could say, it makes me little lazy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome smart speaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo speaker is a versatile speaker with voice command & good sound system. Outpaces Google speaker with Alexa's information database.

    I would recommend this to a friend