Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband set all this up. I just say Alexa turn TV on, turn light on, play music etc...all this by voice...I could say, it makes me little lazy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice addition to a room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is fine for an average room. It’s not a high end system so manage your expectations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to our household

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has been a great addition to our household. We have added the Phillips HUE lights and Alexa controls them throughout the hose. We listen to Music, control our Nest thermostat and use it as an alarm clock. I sure it will do many more things and I will explore as time goes on.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Fun to have

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexia was a great addition to the home. The whole family uses Alexia. The only concern I have it sometime the connection drops or if I’m watching a tv show an a commercial come on the say Alexia it will activate the conversation and start to light up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day, it wakes you, tells you your weather for the day, plays your favorite music all by just telling it what you want it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa Echo Speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat product with all of the functions it offers. Voice command everything with speaker voice nice to hear. Have a list of items to go through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting to really get my smart home going I went with the Amazon line seems to me a little better than Google, I will wait to see what Apple has to or offer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Speaker

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in my master bath, I get updated weather and listen to music mostly but it also helps me control other smart devices in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    greatest thing ever!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I don't know why i didnt get it sooner! Alexa answers all my questions. She plays my iphone music and it so clear and loud. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great secondary device but not primary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own multiple Alexa devices and this one has stable sound quality and works the same with the Alexa interface. The upgraded model does offer the bridge and for a first time buyer it would be worth the extra money to get that one if you wish to control smart devices in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great sound!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my Alexa! The only thing negative is that when I purchased it I thought it can be wireless! But it’s okay, enjoy listening to my music through a great little speaker! Like how my Alexa can give me updates on weather and traffic in my area!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy listening to music, turning my lights on and off without an issue, getting answers to questions without having to go google them. ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Alexa

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Alexa to turn on my light in the living room, set a time or alarm for things at home. Still learning how to use features on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Alexa

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best purchases that I have ever made. Alexa is great and the price was excellent. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a nice novelty item, but not a necessity. I used it for playing music through the use of voice commands. I also use it on one lamp to turn it on and off, These are convenient but are they neccessary. I like gadgets , but it was not something I could not have lived without.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at google home and did a comparison with Amazon Echo. The units were close in features but the 2nd generation Echo had additional features as well as same price as google so I chose Echo. It was a gift and has performed well with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, it makes listening to music so easy and getting ready in the morning I can just ask what the weather will be for the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!! The sound is great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and I am glad that this was brought to my attention when I was thinking of getting the smallest Echo. I tell Alexa to set alarm times I need, and use the alarm to gently wake me in the morning. She gives instructions about notifications and teaches me about various things she can do it I choose to. Music playlists are entirely up to me and I find it the easiest way ever. The artificial intelligence age is here and though I never thought I would choose to embrace it, here I am loving it's existence.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa does it all

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of capability with this model. Sound really good when playing music and the ability to control HVAC and other household devices is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just as good as all my other ones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what more to say about these machines. This one was for my girlfriends house. It’s her second. I’ve got eight in my house.

    I would recommend this to a friend