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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the lighted volume level on this product that echo dot don’t have. Sound is more powerful so if you have a big room this is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starting to really get my smart home going I went with the Amazon line seems to me a little better than Google, I will wait to see what Apple has to or offer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love love love this!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I ever did without Alexa...music, the daily weather, anything I need to know instantly...just ask Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great secondary device but not primary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own multiple Alexa devices and this one has stable sound quality and works the same with the Alexa interface. The upgraded model does offer the bridge and for a first time buyer it would be worth the extra money to get that one if you wish to control smart devices in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every day, it wakes you, tells you your weather for the day, plays your favorite music all by just telling it what you want it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa Echo Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat product with all of the functions it offers. Voice command everything with speaker voice nice to hear. Have a list of items to go through.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Fun to have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexia was a great addition to the home. The whole family uses Alexia. The only concern I have it sometime the connection drops or if I’m watching a tv show an a commercial come on the say Alexia it will activate the conversation and start to light up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    greatest thing ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I don't know why i didnt get it sooner! Alexa answers all my questions. She plays my iphone music and it so clear and loud. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a nice novelty item, but not a necessity. I used it for playing music through the use of voice commands. I also use it on one lamp to turn it on and off, These are convenient but are they neccessary. I like gadgets , but it was not something I could not have lived without.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Have it in the bedroom and play soothing music or sounds to help me fall a sleep. Only one of many uses.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo Speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it in my master bath, I get updated weather and listen to music mostly but it also helps me control other smart devices in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An enjoyable piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Echo has become another member of the family. Alexa helps with listd, entertains us and provides so much without hesitation. Delighted with our purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming music, kids love asking Alexa to tell them a joke. Fun for everyone to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highs and lows are exceptional for the small size. Additionally, you can use the Aux Out port to connect an additional speaker, for example a Bose...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy listening to music, turning my lights on and off without an issue, getting answers to questions without having to go google them. ...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great sound!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my Alexa! The only thing negative is that when I purchased it I thought it can be wireless! But it’s okay, enjoy listening to my music through a great little speaker! Like how my Alexa can give me updates on weather and traffic in my area!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, it makes listening to music so easy and getting ready in the morning I can just ask what the weather will be for the day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of capability with this model. Sound really good when playing music and the ability to control HVAC and other household devices is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m sorry Siri...But there’s someone else...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I’d distrupt my Apple eco system with another AI...But low and behold, Alexa has been adopt by my family and we love her. She is intuitive, consistant, and practical. I get news briefings, games, music, phone calls, etc. Mainly using it for lighting automation and commands mostly via WEMo, TP Link, and Ikea lightbulbs. The later required a bit to get right, but once I did it all came together nicely. Side note: Ikea bulbs work with Homekit now as well when using their hub. So if you bleed “Apple white” blood as I do, BUT add Alexa, those bulbs are the move.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Alexa to turn on my light in the living room, set a time or alarm for things at home. Still learning how to use features on it.

    I would recommend this to a friend