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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You won’t be disappointed. If you already have an echo dot you will be surprised at the sound quality of this Echo. The sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The highs and lows are exceptional for the small size. Additionally, you can use the Aux Out port to connect an additional speaker, for example a Bose...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An enjoyable piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Echo has become another member of the family. Alexa helps with listd, entertains us and provides so much without hesitation. Delighted with our purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for streaming music, kids love asking Alexa to tell them a joke. Fun for everyone to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it has me spoiled

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new amazon echo....easy to set up....i love to play music and ask her weather questions...can’t wait to get to know alexa better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m sorry Siri...But there’s someone else...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I’d distrupt my Apple eco system with another AI...But low and behold, Alexa has been adopt by my family and we love her. She is intuitive, consistant, and practical. I get news briefings, games, music, phone calls, etc. Mainly using it for lighting automation and commands mostly via WEMo, TP Link, and Ikea lightbulbs. The later required a bit to get right, but once I did it all came together nicely. Side note: Ikea bulbs work with Homekit now as well when using their hub. So if you bleed “Apple white” blood as I do, BUT add Alexa, those bulbs are the move.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. Easy to setup and start playing with ! We had fun programming different commands and exploring the music selection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sounding Echo speaker so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe just how great the new speakers sound on the Echo Gen 2 speaker. They get incredibly loud, and have plenty of bass and treble.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at my sons urging. Didnt think I'd use it but I love it. Music and news anytime. Questions answered. Great companion in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as gift for my wife , she loves it being controlled by voice activation and daycare kids love asking questions and playing music. Great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift on earth. I am enjoying the Amazon Echo. The sound is very rich with a heavy bass when listening to music. Better than my stereo!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how responsive this Echo is. It projects crazy loud sound and also how it can do so many things. So much better than the clones out there

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always Listening

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Just inbox, plug in, download the app and follow setup instructions. Speech recognition is comparable to other smart devices. Many uses

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great amazon product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had done reasearch about what assistant i should purchase and this one beat the others. great purchase and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an Amazon Echo but wanted another for downstairs. It was a breeze to link them together. Loved hearing same music on both levels!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    An Improvement Over the Original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is better after the patch that Amazon pushed. Microphones seem more sensitive. Appearance is largely improved. Would buy more for my house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for a nephew for Christmas. His brother liked it so well that I bought him one for his birthday. Sounds great and they love talking to Alexa

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Alexa!! I can set up so many things including what she says to me in the morning. She will tell the the weather and how great I am!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy for a new toy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impress with my Echo (2nd generation. Its play my favorite music. I am still amaze and still learning how to get the most of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My wife loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home automation, music, intercom from room to room, easy to setup and assign skills. All are features that Echo excels at. Highly recommended!

    I would recommend this to a friend