Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 6,074 reviews
  • Rated 5 out of 5 stars

    Smart speaker with no hassle

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play very easy to setup. I have one in every room in the house and in the backyard. I recommend to anyone the listens to music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better sound than Dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased this as an upgrade over the dot sound had bass, would only recommend though if you don’t have a nice Bluetooth speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon echo 2nd gen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on a sale, and man this thing works great, and the cost was good, thanks once again bestbuy for quality products at a great cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa. We have one in each room and give them as gifts regularly. Great for managing your smart home, shopping, music. Speaker quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my echo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great for so many different things. It allows you to integrate smart home applications in one app. Not really sure how we ever lived without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good except it can't play Chinese songs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been an extremely good one if it can understand Chinese and play Chinese songs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like the speaker quality of this device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third echo we have purchased. Enjoy having the music and voice activation of these devices. Like the echo better than the dot!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb quality and sound

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! The sound is amazing, which is the main thing I use it for, but there are many other features that are quite convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best echo amazon product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blends in with decor nicely, and has some super nice speakers for the size! My 1 year old son loves it because we can play music for him at any time!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa, Who is the grates of all time?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well that did not work, but at least it heard me. Now remember ANY TIME Alexa thinks you are talking to it, it will record AND save that audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart cookie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is so convenient. My favorite feature is that you can tell her to play any song or any genre of music you would like in seconds. It's fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product as a gift for my daughter & didn’t have any knowledge of it prior. She was so excited and uses it everyday for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    use it everyday

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these around the house, and it's amazing. I love the sound quality of the speaker for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent example of an Amazon product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo product is easy to communicate with about anything. I haven't even started using the full capabilities that she ''ALEXA"" can do.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit with superior sound for it’s size . I have added a second one in my wife’s office. She loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A fantastic buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo was a Christmas gift for my son. He didn't hesitate taking it out of the box and plugging it in. We had Christmas playing with in five minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, fun and easy to use. Only frustration is when the internet is not working - then Alexa can’t find what you’re looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Alexa!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older model "died", went to Best Buy bought the newer model. Don't use Alexa a lot, but when I need her she's there. Love Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    YIPPEEE

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex, what time is it? Alexa play soft instrumental music! ALEXA lock front door. We have barely scraped the potential of our ALEXA

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Setup could not be easier.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Amazon Echo. Out of the box and using in just a few minutes. The Alexa app on my tablet really rounds out the experience.

    I would recommend this to a friend