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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having Alexa although there have been times that she talked without me talking to her. She also tells good jokes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for my office environment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need as far as music and radio for my office and also for trivia questions as they come up. Great quality product and looks good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This product is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product! Alexa works great and the speakers and sound machine functions are fabulous! I want a second one now!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is 3rd Alexa. Love them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 3 Alexa’s “music-up” a 2-story house perfectly, whether they’re synced or operating independently. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. While being an Apple person I bought this on a test mode and find I really do like it. The Wife wants a second one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa Tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo is easy to set up and use. The microphone is better than the Dot and the speaker is as well. Sound is good quality, although I find it hard to get a mid ground between too soft and too loud. Otherwise, it's small on the table and does what you'd think.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Amazon Echo provides great voice recognition, even with a lot of other background noise. The sound quality is pretty good for a small device, but is certainly no Bose. Alexa is sometimes not as smart as she should be, and not as funny as Siri.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the the dot and decided to buy second generation. We loved it so much we went back and bought another one. We now have one in every room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been hesitant to buy an echo and now I have 3, one in each kids room and one in the living room. Love being able to stop in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I really love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 1 to replace my first gen of echo dot. Sound is very good! I really like it! I bought it when was on sale for 49.99

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AMAZON ECHO IS AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY MEW AMAZON ECHO WAS AN ANNIVERSARY PRESENT FOR MY WIFE AND I. IT IS AWESOME, FANTASTIC!!! WE LOVE IT . THERE ALMOST NOTHING IT CAN.T DO.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Such A Great Smart Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter to be able to create a smart space in her apartment. Great sound for such a small device and smart!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it she can play music and hear it throughout the house and she doesn’t have to go from room to room to change the song

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better sound quality than the echo dot.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup app. Easy to add skills. I usually listen to music at my desk and also to call my Mom while working hands free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa helps me start off the day with updates on my commute, weather, calendar and more. Great for music, jokes and ordering items with Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So great I bought two

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wonderful speakers that can be linked together. Make sure all speakers are on the current software and it’s so easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa is Moody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the concept and the product, but it seems Alexa can be a bit moody sometimes. Sometimes she decides she doesn’t like the WiFi connection, or has selective hearing - typical...lol. But for the most part, I am very pleased with the product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several Dots and wanted a bit better sound. Was worth the investment and is preferable to the Dot if you plan to listen to any music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this one out by the pool. Great sound quality. Kids love it to check the time, set a timer, trivia games, and of course music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice sound quality for music and have now started to purchase echo dots to pair with it in order to automate my home. A lot of features.

    I would recommend this to a friend