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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 6,074 reviews
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s kind of difficult to set up when you first purchase and you HAVE to have the Alexa app. First it says it needs to memorize your voice to only recognize yours but everyone at my house talks to it and it works soooo... lol overall cool tool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazon echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet. Bought as a Christmas present. Time will tell. We wanted one after experiencing our daughters which works great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    High Quality, Remote Operated Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is more than just an Alexa device. It's a fantastic speaker (small, but loud and clear). The Alexa functionality is great, but again, this thing is extremely well made, nice looking, and performs admirably. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    First Echo Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the amazon echo. She plays games, answers questions, settles debates, and music. We have thoroughly enjoyed this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this all the time,very convenient when I have a question and don’t want to go online.Great for music and lighting also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gift Idea for Parents

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents use this all the time when their friends are over to play music on demand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my parents who are technologically challenged. It was so simple for them to set up, now they have so much fun with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great speakers for my room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is so convenient, especially when I’m not home or around my phone I can just ask my speaker to change the station for me!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Making life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo device plays music and sounds great. I also use it to control lights in my home with inexpensive add on receptacle plugs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting Alexa up and running was very simple. A small learning curve is needed when speaking to it, but you get accustomed to it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Solid and Reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alexa speaker has worked flawlessly. Charcoal fabric is nice touch. Small enough not to be too conspicuous.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    2nd Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my "go to" gift for a friend and he LOVED it just as much as I love my own. Will definitely buy more of these as gifts !!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a non techy person and she loves it. Easy setup and ease of use. Good companion for someone that lives alone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a gen 1. I think the sound is better and the fabric seems less like a price of electronic in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the echo. It was easy to hook up to my network. It works wonderfully with a smart plug that I use to control my living room lamps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    After installation, Alexa was in use immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After Geek Squad installation, Alexa was in use immediately. My husband is legally blind, so it is a great convenience to us both.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound I purchased this to go with another one I had. Set them up in a Stereo Pair and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much better sound than 1st Generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a dot, the 1st Gen Echo and a Sonos One. The 2nd Gen Echo provides sound much better than all but the Sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Alexa! So easy to use. Wonderful sound quality when listening to music. Fun when the grandkids are there asking her questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what is not to like about this unit. Much better than the dot. Great sound and great feedback. got it on sale and is a great buy!

    I would recommend this to a friend