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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has been rocking our house almost non stop since we got this hooked up. We even bought a second one for upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids, husband and I enjoy using Alexa. We listen to variety of music on it. Also my daughter likes to ask Alexa questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo is excellent love the sound a quality speaker would recommend it to anybody

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo 2nd gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Glad I made the purchase. Makes playing music and buying purchases easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice lazy luxury

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo really can save time and takes the place of many things (i.e. alarm clocks, timers, radios). Good sound. Can understand and answer a decent amount of material. It's not human nor high tech A.I. so give it a break. It's fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Purchased as a gift, now I want one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, sound quality is good. We need to purchase a few more items so we can add "smart" features to more functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love our Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Echo. It is easy to use, and we always are listening to music on it. Works great hands free!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for my bedroom, i have one in every room and created an Everywhere group so music plays in the entire house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an Echo Dot for Christmas. I liked it so much, I purchased this version as well, and I find this one far superior to the dot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    read many reviews and decided to buy..such a gun assistant as well as loving the music on demand of favorite songs and artists

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can hear me perfectly fine and the sound quality is room filling, with good bass and good high end. Looks sleek as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sauce!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? The Amazon Echo is awesome. With voice control, Apple Music is now supported, and the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where has this been all my life. Voice activated everything. Love walking into a room and telling what music to play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Don't know how I have lived without it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a everyday user. I use it as an alarm clock a timer or reminder Exedra Exedra exedra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo delivered all it was promised to do. Getting connected to internet was a bit difficult but after that the fun began.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have few Ecos around the house it controls lights. Best feature is the same song can be on multiple Echos around the house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very helpful home assistant!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa was a promo gift with the purchase of two major appliances. I already had Ecobee t-stat with Alexa on one side of the house and now Echo on the other side. It's a nice addition to the home and can't wait to learn how to use more features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Amazon Echo to anyone. Alexa has some of the best voice recognition out of all digital assistants. My kids love asking her questions. We use it all of the time to play music, provide weather information and local news.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a good sounding speaker that works with Alexa. It has good microphone pickup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa is a helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have this product and two dots and love the convenience of setting alarms, timers, turning lights on and off and adding lists. This was going to a second echo, but exchanged for the Show because it went on sale for same price!

    I would recommend this to a friend