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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa has been rocking our house almost non stop since we got this hooked up. We even bought a second one for upstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice lazy luxury

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo really can save time and takes the place of many things (i.e. alarm clocks, timers, radios). Good sound. Can understand and answer a decent amount of material. It's not human nor high tech A.I. so give it a break. It's fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Purchased this for my living room. It works great. Sounds very good. Would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    read many reviews and decided to buy..such a gun assistant as well as loving the music on demand of favorite songs and artists

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sauce!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? The Amazon Echo is awesome. With voice control, Apple Music is now supported, and the sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed when I could listen to my favorite radio station with this device, you can also set an alarm and many more great features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very helpful home assistant!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa was a promo gift with the purchase of two major appliances. I already had Ecobee t-stat with Alexa on one side of the house and now Echo on the other side. It's a nice addition to the home and can't wait to learn how to use more features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can hear me perfectly fine and the sound quality is room filling, with good bass and good high end. Looks sleek as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for my bedroom, i have one in every room and created an Everywhere group so music plays in the entire house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Amazon Echo to anyone. Alexa has some of the best voice recognition out of all digital assistants. My kids love asking her questions. We use it all of the time to play music, provide weather information and local news.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product. But wish that it was advertised as a non portable device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It have few Ecos around the house it controls lights. Best feature is the same song can be on multiple Echos around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo delivered all it was promised to do. Getting connected to internet was a bit difficult but after that the fun began.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing it helps me so much with my stuff alarms reminders etc super nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Starter Unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starter unit. Need to purchase a lot more items to make it really useful

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Echo Dot because of size. Sounded too tinny, return it and bought this instead. Much better sounding unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Alexa is a helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have this product and two dots and love the convenience of setting alarms, timers, turning lights on and off and adding lists. This was going to a second echo, but exchanged for the Show because it went on sale for same price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, simple to setup and easily paired with my smart devices. Great sound and microphone picks up commands from across the room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where has this been all my life. Voice activated everything. Love walking into a room and telling what music to play.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I would like this product. I do love it for playing music and asking random things like “what is the weather like today?”

    I would recommend this to a friend