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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product with great utility!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services, response accuracy and sound quality are outstanding. The cloth cover blends nicely with my great room décor.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and Alexa works very well. Best feature is being able to connect to echos and a the echo sub.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Echo Smooth

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a a good looking echo smart speaker, gets the job done, looks good in any home!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Sound, great voice recognition, slender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the family. Sleek and stylish, the sound is great, and use with smart home convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 14 year old and he loves it and listens to music and asks Alexa questions all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is nice when added the light control just needs better instructions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for first smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it doesn’t understand me 100% of the time, the microphones are good a picking up voice even while music is playing. With Alexa, there are several routines that you can program which takes it to the next level.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A good sound easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the the Amazon music an listening to the Tunein radio programs. The sound was better than most Bluetooth speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a pair along with a subwoofer. The the is above average and has all the features of Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device works great. We use it to get the weather, make and send shopping lists to our phones, answer questions, turn on the lights, play music and TV shows. Its like having a robot personal assistance at home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this to the house as an addition to the Echo Plus we already have. I love the ability to link the music playback between the devices. Nice for whole house audio and expansion of our Alexa interface for control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Echo. Sits on bedside table and reads audible books, informs me of weather, or any reminders I may need.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works just as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a second echo for me, so I knew what to expect. It works great, and actually sounds decent as a speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a first gen and a dot and love them both. I got this for free when I bought a Phillips hue set. The mics are super sensitive and the speakers sound good with adequate volume. It has the largest ecosystem out there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up. It is a lot of fun and helpful. A great starting point to building up a smart home ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hands Free Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo 2 was easy to instal and use. Voice activation makes it easy to get quick weather reports or play background music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The amazing Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Music is so easy to listen to and at a command of the voice the music world is in your home!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Is it me you are looking for?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why yes it is, Alexa. Can you help me find my way to San Jose? Turn on the lights without clapping? Done and done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smart speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several of these speakers and they work great. Fills the room with music without any distortion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great sound from a small speaker with a huge selection of music from amazon keeps wife in the kitchen lol

    I would recommend this to a friend