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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 6,074 reviews
  • Rated 4 out of 5 stars

    loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yet to explore its full features, but loving it so far

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Addicted to Alexa!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I saw, I have 3 Echos in my home. Kitchen, Living Room and Bedroom. I'm addicted!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent it works no problem I enjoy listening to it. My kids are so enjoy listening to it also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set-up and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should be a great addition to the house and fun to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been great add I have alot of visitors and I can pull up music to make everyone happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not Quite Up to Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps it is just me, but I find that Alexa is unable to answer many of my questions. I have not been able to try out everything, but it seems like Google can give me more answers than Alexa can.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet. Christmas gift. Arrived as requested

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great affordable bluetooth speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this on our living room. My 4yrs old can speak and ask questions or play music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa does it again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had an Alexa but decided to upgrade. Love, love, love this one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love this speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo works great and has a well rounded sound quality that extends throughout my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    alexa is your new friend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works out of box with little effort. need to understand what it cant do or you will be frustrated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a fun booth thing that can answer mostly all your question and she has a little bit funny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Works great! Has so much functionality to it and sound is very good! Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome interactive responses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife enjoys her Alexa, she uses it constantly, even if it's just to ask what the weather is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great to Have at a Party

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have while hosting a party. Alexa can be your DJ on command.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask it anything, Alexa knows. Lots of great uses to be found. Easy to set up from Alxea app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit spendy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift! Hope he likes this particular one!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on black Friday great deal very happy with

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for music and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the echo II got 2 of them now. Great sounds and the Alexa app is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A lot of fun to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product to answer a lot of questions easily and wonderful to play music that you have downloaded.

    I would recommend this to a friend