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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and set up! Love that I can ask Alexa for music, weather or pretty much anything else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot of fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole family is enjoying asking Alexa questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Very convenient and fun to use. Part of our family now and controls many items for us.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Howard

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa and the features it comes with. Love listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun product for the whole family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. Would recommend to any age. Perfect & entertaining especially for older people living alone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to automate my house, but also great for my son to check his math answers and other homework.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty decent speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have other Echo devices already, so I already use Alexa regularly. I got this one for the living room and the speakers are decent enough to listen to music, unlike the Dot, but they’re nothing special.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Sound quality is excellent. Works well with my ring doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We love ours, so we bought one for our parents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set-up and operate. We're working on making our home a smart home that Alexa can control for us!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Echo Dots and really enjoy the functionality. The Echo has a decent speaker for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love echo!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my echo all the time!! I listen to music, ask to order things or just to check weather!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So easy and fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for voice control for the entire home, lights, thermostat and entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Like it's many uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to be able to ask to play a song or album. I use it to listen to a radio station or just ask general questions such as weather. Speakers work well. More features are available on the Show unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great selection for music. Sound quality is good for the type of speaker and price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device everyday multiple times. It has a good speaker and I enjoy the music output.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa, my husband plays games with her. And I've set alarms and live the wake alarms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the echo. We've linked it to other echo's and have them filtered through out the house. Real Cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product with great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Amazon Dot's great quality sound. Alexa isn't bad either!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you learn how to exactly ask for something alexa does make things a little easier around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchase I ever made. Easy to setup and very accurate. This product always up to his task. I would buy it over again.

    I would recommend this to a friend