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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun product for the whole family. Easy to use. Note: you must get the app to connect it to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my elderly dad and he loves it. He's not techy but set it up easily and uses daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have Amazon music and love Alexa! We can ask her to play any song and she will. Super cool!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Echo 2nd Generation is Chic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo 2nd generation is very nice looking, easy to set up and a great addition to my Alexa products.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for multi room audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these along with some echo dots for whole house music. gave 4 out 5 based on sound. Personally i feel like they're lacking bass. my wife on the other hand loves them and thinks they sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Can do a lot of helpful things and can integrate with lights or TV components

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great item for music

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music and stories also being able to sync with the wifi was easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon Echo is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the amazon echo is pretty cool! Can call daily from another room without yelling across the house!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition to any home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, haven’t stump her once! Answers all my wife’s questions and reminds me about plans.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Couldn’t Live Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a part of the family. Love the new sound on this speaker. Would recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use, picks up the phrase Alexa easily and all responses are very clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! I usually ask it to play music and tell me the weather in the morning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very helpful around the house and plays music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the small one first, but took it back and got this one, the sound is much better !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parent that are over 50 are enjoying this very much because of how easy it is to use!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need. Good sound and speaker. Also have 2 echos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love by all

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite presents to myself. Alexa play my favorite country songs.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly happy with this smart speaker. It is a wonderful asset for instance information.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ILuv this echo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great and the look great! Bought this as a gift but wanted to keep it for myself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I finally purchased an Alexa! Worked so well I purchased a 2nd unit within 2 weeks.

    I would recommend this to a friend