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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 6,074 reviews
  • Rated 5 out of 5 stars

    Responsive with Fine Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The generation is a great product and comes with a price that beats Amazon's!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Alexa devices. This one has a better speaker then the dot for music playing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can ask echo anything. Some things it's doesn't know. The music sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy use even for grandparents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fairly simple. Did take a several minutes. After that super easy and fun to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t seem to work as well as original Echo.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this echo to replace an echo dot because I wanted the superior speaker to listen to music. I placed it in the same spot as the dot but this echo is very unresponsive and slow. I also have an original echo that outshines this new echo.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    They keep getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is decent, but won’t knock your socks off. The app and ease of use is best in class. I wish it had the voice recognition of the Google Home, but overall I prefer the Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa hasn't missed a beat in playing my music requests and answering my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. Would recommend this to anyone looking for a home device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New to Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple install, works great, lots of fun. Looking forward to expanding the use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A best buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this! It has great sound all by itself but can also talk to my Sonos speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for all ages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for questions jokes timers ⏱ and much more Love her music and much more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon echo dot works great hooked up to my satellite radio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great gift for my parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents loved my Alexa so I got them one too! They love it! It is so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First experience with Alexa and love it!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Echo and experience with Alexa app and all the "smart" devices. I know have multiple Alexa controlled devices and think I'm pretty funny controlling my kids music and changing their lights...just to annoy them as neither will take the time to learn more about all app and just use it as a speaker...they don't realize I can control any device connected to our wifi : )

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in my garage after my radio went out. The speaker is great. Easy to use .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all my expectations at a fair price, In addition I am glad I purchased the echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought one for all my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone loved my Alexa st thanksgiving Bought 3 for each of my family members for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect for my mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and even easier and fun to use. Perfect for my mom and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This exceeded our expectations in functionality. It's easy to use and informative.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I finally got one. I like the sound and all the features I can use on it.

    I would recommend this to a friend