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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great everyone loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and operate makes life easier works all other devices in home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!!! No need to pair w speaker as decent sound from it Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great so many uses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I got it sooner. So versatile. Music in the kitchen. Beat wake up alarm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought it as a Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 92 year mother. She loves it, Listens to music on it all day..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the house, voice activated, timers, grocery list, music, house control, etc!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as it should and looks good too

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for approx $70. It works great, the sound is good and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy all it does. Still learning what all she does. Enjoy the music I pick to wake up with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa. I plays me music while I’m cooking recipes I asked her to provide.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Echo Dot, needed better sound, so purchased the larger Echo. Sound is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my echo, I use it all the time. Especially for my lights and door locks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun to use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and fun to use. This was a gift for my mom and she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better and more fun than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and sound better than expected. It's fun learning new things it has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is far superior than the Echo dot. Totally worth the price for sound in a living area

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is wonderful and speaker is really good. If your looking for a high end speaker then would choose Sonos, but this is perfect for large room with good sound quality at half the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So much better sound than Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an upgrade to our Dot - the sound is so much better a great Dot replacement

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Device for Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Alexa to play music or communicate with others around the house. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very intuitive. I wish I used it mire but it is convenient to have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! I already bought 5 of this model. Strongly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved adding this to the home. Plays music in the house, and turning on the lights.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon Alexa supported device that plays music and voice commands. Works great.

    I would recommend this to a friend