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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Echo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good speakers. Better than expected. Good value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents for Christmas. They love it. Easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good addition if you need something more than dot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds. Pretty much what you'd expect with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is fun and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, relatively easy to set up and fun and interesting to interface with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo so much we have two. One for the house and one for the garage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice, but not really much more that the Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice unit, but it really isn't that much more that the Echo Dot at much less cost. It mainly adds a tinny speaker that I wouldn't consider listing to anything on.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Got this for Grandma and she loves hearing the weather forecast

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Does everything expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, good voice recognition. Love the ambient skills for when sleeping

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use her nearly everyday!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is amazing. Set alarms, timers, easily make calls and play music - I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the alexa is great for the kids and make order on amazon really easy and fun

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than the Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker because of the great sound it offers very well crafted device!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Amazon Echo (2nd generation). Has a good sound for music.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small size to use in corner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice size to put in a limited space and works just as good as the large echo.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker. I turn the volume up to max and not one crackle in the sound. The feature I would love to see on future echos is it being rechargeable so I can take it to the beach.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use as backup, alarm, play music, weather. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Echo. It is very easy to set up and use. Good gift idea!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Raffle Gifts

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for employee raffle and the winners were very excited for this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is awesome. I am a pilot and it makes my life so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy voice control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and to integrate with my Samsung SmartThings Hub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great add to ofgice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa function worked flawlessly. Speaker quality was good for voice response but did not meet my needs for music quality. Great add to home office for handling miscellaneous needs.

    I would recommend this to a friend