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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 6,074 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wow , more than I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hook up, takes commands easily . Looks nice...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way it catches the voice is just amazing. Must buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bought for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter to have a college. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took a few minutes to set up. Very nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy listening to music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wake up and ask for the songs I like to hear. Sinatra,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful. love asking questions and getting the answer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, satisfied and getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, i am satisfied with the Echo. it readily connected to Hue bulbs, Bose wireless speakers and Ecobee thermostat with little effort. There was a lot of conflict between Echo, SmartThings hub, and Ecobee thermostat . None of the 3 customers service contacts could help, only later resolved by removing the hub altogether. Alexa appears to be adding more smart home functionality and getting better at answering "google search" questions. As i have added more devices to my home, the connection process continues to be straightforward.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way I’m able to ask Alexa anything now I’m going even switch my light bulbs no need to get up Alexa will take care of it all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best product I've purchased in a long time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We listen to music so much, this has made it so convenient!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help for seeing impaired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a gift for 2 people who are seeing impaired. I set it up for them, which was pretty simple. They are now able to ask "Alexa" the time, set timers for medication, play oldies and save items to their shopping list so that someone else can retrieve list and shop for their items. For them it is a lifesaver!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is our new best friend. This unit has a solid sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love ALexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my amazon echo! its great! i highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for mid size rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker to create group multiroom. Good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend amozon Echo to all I know Plays what I want

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound beter than my stereo i had in th seventies

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sit in kitchen and blends right in. Works great. Great volume

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandmother loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandmother - she loves it - works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use will buy accessories for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy very much listening to music and love the sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is a terrific device, easy to set up and use

    I would recommend this to a friend