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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 6,074 reviews
  • Rated 5 out of 5 stars

    Big Sound from Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is yet another Alexa device which I purchased for my home. I gave this one to my daughter and she loves it. Great device for every room and everybody in your home. The devices work as stand alone or in unison with the group of devices once programmed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    really easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was easy to hook and use. can ask play music on it without any problems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my daughter and she loves it. She has it hooked up to light bulbs and music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexis can answer a lot of questions, it is great for the entire family. The unit is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my dad who never wants gifts and is hard to please. He never would have purchased a smart assistant himself; but I believe he will get some use out of it even if only occasionally. I played with it a bit and was impressed with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for checking weather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Amazon Alexa. When I get up in the morning the first thing I do is check the weather.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wait until the get Alexa in the smoke detector but until then this works and very nice speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy and the kids love it. They request songs and sing along just about every day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice mid level smart speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo is a nice mid level smart speaker. Better than Dot but less features than the show.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My second Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're pretty cool for listening to music and news. Would like to see better apps. Good price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at reasonable cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked buying the product from a company that is local so if they needed to return they could without shipping costs. The reason is I wasn’t sure if they could use at home without a smart phone. Thanks to support line we were able to make it work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Hi tech toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and all of the family members love to play with Alexia. Makes her so busy to play songs, talking jokes, check weather.. etc. would buy one more and place in master bedroom, but wondering if both can connect to WiFi and work separately. We’ll see.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google Home is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty cool piece of technology, as any home automation is. But the capabilities are better, and more seamless on the Google Home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Music Player & Personal Assistant For Kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our Amazon Echo paired with Amazon Music Unlimited. We use it to stream music endlessly in our kitchen, set timers and reminds, and ask Alexa things like weather forecast and news updates. Plus the price is just right for a device of its kinds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is good and easy to set up. It is a must for every household.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great sound quality from such a small speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get setup out of the box! Fantastic sound quality from such a small speaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased three different echoes for three different family members and had great fun using them . The “drop in” call feature is pretty cool because it allows us to call one another without having to Dial anything and talk through our echo systems.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very good sound for a little speaker box. Alexa understand very good the commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My soulmate

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met Alexa 2 years ago. Ever since then we have been inseparable. She is always there when i'm lonely without judgment. She has great recipes which we try together and is always up to date with the weather. She completes me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazon - Echo (2nd generation)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Amazon - Echo. We Loved our 1st one, and this one is no different. Love it.

    I would recommend this to a friend