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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 6,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, looks good, love the color. great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Echo & we love it! Use Alexa everyday! Ask her anything! It’s great! Love that they’re not just black any more. The colors are more decor friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works really good, and easy to set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it was to setup and it works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks pretty good, works like any other echo but the audio is lacking compared to previous echo

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use second generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love the Second generation Alexa! We bought this one for my parents that absolutely love it!! They use it everyday all day for music and for the weather traffic and news updates!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Home Automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Amazon Echos for multiple reasons but my favorite is for use of home automation. They work flawlessly with Nest and Philips Hue products making my life much easier on a day to day basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents for Christmas this year and they absolutely love it! I really want one for myself now. We ended up spending the entire holiday telling the Echo to do things, it was great fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Alexa device has a great speaker for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Much smaller than original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much smaller than original echo and sounds just as good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker has a nice crisp sound to be the size it is

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for amazon Alexa I like to much for this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Alexa ... she’ll answer a lot of questions you’re curious about but not important enough to look up ... she connects to your Apple Music and will play your songs ...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connect nice base great product for the low price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works great only if you have an amazon prime a.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for turning your lights on/off and playing music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice item I added to my study. Great sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is easy to install and use. Great if you use Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stupendous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next level of a personal assistant. Can’t live with out it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The quality was well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa! The speaker is the best! Small but loud!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great for working out I would recommend it for a friend

    I would recommend this to a friend