Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric.
  • Alt View 12. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric.
  • Alt View 13. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric.
  • Alt View 14. Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric.
  • Improve your indoor & outdoor Wi-Fi with a mesh router video 1 minutes 42 seconds
  • Connect to Alexa with Echo video 1 minutes 52 seconds
  • Learn about in-home consultation video 1 minutes 55 seconds
  • Features: Amazon Echo (2nd Generation) video 1 minutes 22 seconds

Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Sandstone Fabric

Model:
B06XXM5BPP
SKU:
5982610
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 6,074 reviews

  • Great speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine everything I was expecting great product

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Connecting was surprisingly a bit of an issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly, my son in law had some issues connecting this to the internet and getting Alexa to respond appropriately.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    No, I would not recommend this to a friend

  • Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is awesome. Works great and does everything I want her to do

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend

  • Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything I expected it to be, my family loves it!!!!

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Functional with good sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to connect Spotify, Amazon Music, and iTunes.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Echo for a senior

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added security my Aunt who live alone, and fun! She loves it.

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of the amazon echo and the versatility of use.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend

  • Versitile Device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very versatile. Does so much. Try it and you'll love it

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this echo. It is so fun to mess around with questions.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Have a lot of features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problem work great with the regular music and Bluetooth

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Echo is great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything I wanted it to. Great addition to the tech home.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • IT'S OKAY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WORKS OKAY FOR SOME THINGS BUT SEEMS TO HAVE PROBLEMS UNDERSTANDING FOR ASKING SIMPLE QUESTIONS. I HAVE THE ECHO DOT ALSO AND HAVE NO PROBLEMS WITH IT.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    No, I would not recommend this to a friend

  • Love alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love asking her questions and enjoying music whenever I want.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Awesome tool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has become a “must” in our hone for daily entertainment.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • All that I asked and more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful gadget, fun to use with better than expected audio

    I would recommend this to a friend

  • great amazon alexa

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon alexa is afun product to use for music and radio.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Heather Gray Fabric

    I would recommend this to a friend

  • Great products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product very much Would recommend it to anyone

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Great item for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Alexa echo. Geek Squad member Ryan was great as well.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon echo second gen is revolutionary. Got to have small.

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend

  • Great deal for Alexa

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for Alexa. Works great. No problems to report

    This review is from Amazon - Echo (2nd Gen) - Smart Speaker with Alexa - Charcoal Fabric

    I would recommend this to a friend
Page 269, Showing 5,361-5,380 of 6,074 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.