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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 6,074 reviews
  • Rated 4 out of 5 stars

    Wonderful product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it it’s almost like having a friend over to talk to. It’s really cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, Speaker is great no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would recommend this to anyone. Great gift for family members and friends,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement to an Echo Dot. The fabric is more attractive than I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have security system and smart lights in my home that work perfectly with the echo.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon - Echo (2nd Gen) - Smart Speaker with Alexa

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice amazon product looks great works great ,very useful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works well, I have absolutely no complaints at this time. Buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality isn’t the best but the Alexa feature makes up for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second generation Alexa it's pretty cool. Like the smart speaker function

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry level product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic entry level product for someone new to smart home products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask it anything. What replaces butter in a recipe, to the weather. I love the music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the mute microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome and the new mute microphone so no one can change your song is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought as a gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift. They are very happy with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy our Alexa, can be sensitive at times but very useful for our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bass for the size. I had the first generation one but it died

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my dad, he loves it Likes to listen to music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Some things you ask is not understood. I would recommend to friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning how to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While we are still learning how to best use the Echo, it seems like a good device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd Generation Echo is smaller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not notice any quality difference, but smaller than the 1st Gen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love all the capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Love all it can do.. only downside limited instructions for setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wISH i KNEW HOW TO ACTIVATE IT !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it's great, but you have to know about apps etc ... and I don't.

    I would recommend this to a friend