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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 6,074 reviews
  • Rated 5 out of 5 stars

    Love the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and very happy with my product. Will purchase another as a gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vast improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 of the Echo Dots and an Echo Show. I have been frustrated with the sound quality and limited Bass. Problem solved with this Speaker. Great Bass and in a small space. I have purchased 2 more and am ordering another!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like this goofy thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is good enough not to pair with another speaker and I like listening to music streaming from it. It doesn't know everything, but it's a fun toy to have around especially when your hands are busy and can't reach for siri

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    INCREDIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my echo dot a little over a year ago and was looking to upgrade. The new Echo is simply incredible, the dual speaker system ensures that all of your music and commands "echo" throughout the room. I am beyond pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard and read a lot about digital assistants such as Amazon Echo and Google Home. I did quite a bit of research before making my decision, and am 100% happy with my purchase of the Echo. It was a Christmas gift for my mom, and she loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazon Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift for the family. We have it under the tree to unwrap. I’m sure we will enjoy it by all rave reviews and knowing people that have one and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my first attempt to move toward a "smarter" home, I began with this speaker. The sound is great, the responses to questions are better than others, and it is easily accessed with its app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon Echo 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 for grand kids. Great & fun product. Bought another for hubby & me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love My Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa Echo is the best, it can understand so much. I seldom repeat myself when asking questions and the wealth of information is awesome!!! There can be times when you need to say your command a specific way for it to respond back.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Alexa, I can tell Alexa to turn the television on and off. This is what I usually use her for. She will also let yo know what the weather is. I need to learn how to use her for other things.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Little Sir Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to try either Amazon Echo or Google Home. The sales rep at our BB store showed us the pluses and minuses for each, compared them, and we chose the Echo...we really love it. We’re still learning what it can do, but we highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love Alexa!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a Christmas gift for my mom in the kitchen. She will love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    have this and one dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning all the ways to use. So far I love putting things on my "to do", "grocery" and "shopping list" without stopping what I am doing Have also enjoyed playing music. I have the echo in family room on main floor and dot in my bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This was a birthday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I mentioned that the Echo was on sale my friend just went nuts! She had several of the smaller ones and wanted this larger one to do more in her home. She has since set it up and is thrilled that I gave her this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love asking questions. I am so glad that my wife purchased it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Echo is awesome. I use it all the time. I highly recommend getting one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one and love it. Any of the Amazon Echo products are great presents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had been looking to buy this for awhile. Well worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    The sound is fabulous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We started with an Echo Dot hooked up to an old speaker. We liked the music selection so much we got a couple of the Echo's and another Dot and scattered them throughout the house. Love the whole house sound. Some of "skills" are fun too. Also got to Echo shows (we are Prime Video family). But we really would like to see a better information source. Bing isn't doing it. Cost a star in our review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new Echo, but the set up took several efforts to get it to connect to the WiFi. This is the only issue I had, once it connected... it has been excellent!!!

    I would recommend this to a friend