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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 6,074 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Got one in every room of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of my echoband this one is no different

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Clever and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I was never in the market for a smart speaker, when this item went on sale, I figured "why not?" After setting it up (incredibly simple, btw) I have to admit that I'm enjoying it's capabilities. As a speaker for music, it's not bad either. The sound is more "reference speaker" than HiFi, meaning it's flat but in a good way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for music outside.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product for anyone that screen music or looking for information.The speaker is great for BBQ’s,parties,&entertainment! Anyone looking for a Bluetooth speaker can’t go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for our space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this in our living room. It’s perfect for the space. We can stream our Amazon Music to the living room and also play all of the included games/quizzes. Fun for the whole family. Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Kid loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid has a blast with it. Good sound and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Amazon Echo. This is one of the best buys I have ever made when it comes to fun devices. It works excellent for music and along with other smart devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works grest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa really knows her stuff and us very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item for any family. recommend for all Works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and amazing gift, sleek look and love using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful for everyday use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for my everyday use... highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love,Love this product. Best Buy has the best prices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my Echo Dot, which got relocated to another room. We use it for music in the kitchen as we cook. Great for the kids to be able to say play “latest favorite music artist”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my father an Alexa after the passing of my mother and brother to keep him company. He really enjoys the device and it responds so well to his commands. It works so well till I bought one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo 2nd generation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it functions lots of smart applications

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife and she loves it. Kids have fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this technology in my house. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence product, got it for my wife for Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great multiuse product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great multiuse product allowing for countless uses at a moments request saving using your phone for many things and I also like the ability to play music on request and answer questions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on a daily basis. Originally, I had purchased the echo dot, but once I used it more than I thought I would, I bought this. The sound is SO much better than the dot, especially for a living room.

    I would recommend this to a friend