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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6075 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers highly value the Echo (2nd Gen) for its excellent sound quality and ease of use. Many appreciate its convenient size and design, along with the seamless smart home integration. While some users find Alexa's responsiveness and occasional misunderstandings frustrating, the positive feedback on sound and usability outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 6,074 reviews
  • Rated 5 out of 5 stars

    Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still exploring all the things it does. Fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas for my son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love mine but he definitely needs one of his own...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the greatest inventions from Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fulfills all my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, glad I picked this over google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sleek looking device with a high quality feel. The microphone picks up your voice commands easily and the sound quality is very good. The status lights on the top are very cool looking and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cutting edge of tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I got one for each of my family members!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought as a gift. They like everything about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for someone. They like that they can tell it to turn on lights and the lights go on and many other cool things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding speaker system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 7 Echo 2nd generation speakers for my home to create a wi-fi speaker and Intercom system. The Echo speakers work out standing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to my smart home (vivint system) flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my girlfriend and she enjoys listening to her music. It took some time to get this to setup properly and connect to her phone. Once this was completed it has worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely recommend this to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Voice recognition accuracy is very good. It understands many things I wouldn't have thought it would. Integrates well with many other home automation products from other companies and the list is growing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The start of a whole House automation with Alexa !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The echo works great with my other smart home items

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart Accessory For A Smart Lifestyle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Echo has made my household more enjoyable with the integration of all the voice features, from activating my Pandora and Spotify to knowing latest news and the weather. Simply, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this thing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both a Google Home and an Amazon Echo. Love them both! But, the Echo plays my favorite music very nicely. When the volume is too loud, she still hears me! It is amazing what she understands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Works well and does the job! Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this product to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simple,clean design, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my father and he loves it. I set the unit up in a short time to get it on his home network, the sound quality is excellent, and it is very easy to use. Pops is very happy with his gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALEXA!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing I love this darn Alexa speaker.

    I would recommend this to a friend