Customer Ratings & Reviews

Whereas this product can do some functions very well, the primary reason for purchasing this was to allow a disabled family member to have voice control over the "alexa friendly LG smart TV" and also via voice control only make and answer phone calls.... and this cannot do that. For example, the only way Echo can answer incoming phone calls is if the caller initiates the call from an Alexa app. In our instance, Echo could not fully control all TV function by voice only and the TV actually has Amazon Alexa built in. I spoke with 5 Alexa Echo specialists to help with the install and still had problems. I next private paid for a Geek Squad Techie to arrive at the home to complete the very frustrating install. The Geek Squad agent with 15 years of experience was the person who finally informed me I was not doing anything wrong...the product itself is marketed to indicate you can achieve a total smart home via voice control only and this is just not true. In fairness neither Google or Siri have a product that works...but this is of little help to the disabled community. Sadly the Geek Squad agent said products used to exist to allow full hands free control,but are not made anymore ...so the disabled community has fewer options in 2024 than 2014...who would have thought that technology options decreased over time?

Hey Amazon Alexis really nice I would like my own separate Hub but together with the Amazon Alexa bizhub is more than what I need I would definitely recommend it to a customer it's an average for someone starting out and most people who are novices is great in the last year for at least 3 years that's speaking of the Hub

Great product. I would recommend it to anyone. Great service, as well.

It's okay okay sound, good to use with alexa but i took it back and got the one with clock

Like how versatile the echo is! Getting the weather every day is great.

Great sound. My grandson loves it. He had the dot so we upgraded. It was a great choice!

Decent sound. I bought this to use with Sengled Bluetooth bulbs but every week I had to pair them again which is a hassle. Alexa always bugs with small extra information "Like saying By the way you could do this & that" Even though I have enabled silence options and minimal replies.

Order was filled promptly, and salesperson was very friendly.

so far it does the job, it definitely picks up voice better.its pretty large though

Stereo quality is just okay, but I guess it is okay for the price.

Excellent better sound than original speaker big improvement. Glad I made this purchase

Speaker sounds awesome. The sound quality for music is great that’s money well spent.

My Echo 3 was the best. It was loud, very understanding, and it just worked. I’m finding myself repeating commands constantly as it doesn’t understand hardly anything. The speakers don’t seem as loud as the 3 and it can’t hear you if it’s on maximum volume. It’s okay, but Amazon could have done better with this one.

Would have a higher rating, but was not easy to connect to wi-fi.

Works pretty well. Better than the 1st gen. Echo. Only complaint is it always switches from my Pandora music acct to Amazon Music and I don't have a amazon music account. Kind of annoying.

I'm happy with this product, completely hands-free

Works great. Just learn how to use it properly. It does a lot.

Will worth it if purchased on sale. Good value for the price.

Great but I like the other one with the time clock, more convenient I guess.

Works well, hard to get used to. Having fun with trying to control the lights.