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Customer reviews

Rating 4.8 out of 5 stars with 2971 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,971 reviews
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made! We are really enjoying it. It looks good, has a great sound and answers all my questions. We love it. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, versatile speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, really fits with the decor in my house. And the price was great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Super

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great quality. Easy to manage from my phone

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Amazing sounf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing sndI love the sleek look as well as the fact we can bring it outside and use the wireless feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the reminders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but if you want to have a service you have to pay to Amazon for everything

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good upgrade for the Echo both on Sight and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking in a living room or any room. Great sound, amazing bass and have a smart home hub and temperature sensor is awesome. You have it all in one package.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Mr Kevin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and flexibility fits my kitchen counter perfectly. Adjustable base volume. I like the shape and look of the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten the echo. Dot and wanted a little better sound .. And it's a lot more then I thought it would be . it sounds great and the size works out great

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Very nice upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and looks very nice on the kitchen counter. Upgraded from the first version of the Echo and we are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Alexa for my father and hi love it and sound better that the old one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Echo alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and to enjoy, good quality of sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and easy to set up, I enjoyed it even more once I set it up and will always purchase another if it breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessss!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the fact that it has a built in bridge which means one less device i need to purchase..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and responds to commands very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the sound quality and ease of use. Glad I made the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PREMIUM SOUND is GREAT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4th Gen Echo with PREMIUM sound! Great sound and volume...Not going to be able to rock out super loud but compared to the older units, this is great!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great Speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blew me away with the quality of sound and the amount of things it can do. The design is great and I highly recommend the hub over the stand alone speaker

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love our Echo 4th Gen!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Alexa product and we are in love! After sale and gift certificate from Best Buy, our purchase price was $29.99. We are getting to know Alexa and all of the fun and practical uses for her. Super easy to set up and use-just download the app, create an Amazon account if you do not already have one and you’re set! I love making a shopping list and leaving a message with Alexa for my hubby when I leave to run errands. Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    F%$k amazon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speaker, has great bass. HATE F@$%ING amazon and there commercials every 2 songs. I will not listen to a commercial, i tell her to stop and request a new channel, have not had a chance to switch to something else yet but i will. I will NEVER buy another thing from amazon again, F#$K them.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello DonaldZ! I am so glad that you are enjoying your Echo! The service that you are using for free for your music by default is Amazon Music which if you are not a subscriber for, does include ads. This is just a part of the service to allow for free music. You can switch this at any time to your music service of choice (many of which do also include their own ads if you are not a paying subscriber, this is not exclusive to Amazon products). Music services like Apple Music, Spotify, Pandora, iHeartRadio, etc are just a few of the options. You can do this by going to your Alexa Smartphone app on your smartphone and navigating to More (the 3 lined icon in the bottom)>Music & More>Settings(gear icon in the top right) and then selecting your default service for Artist and Genre Stations, Music, and Podcasts. This should open up your options to possibly find a music service more to your liking. We do thank you for providing your feedback to your experience with your Echo and I do hope you have a terrific day! AmazonDevices

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new echo device! It replaced a high profile brand name device which quit working and was four to five times as expensive. It sounds amazing and I'm happy with my purchase.

    I would recommend this to a friend