Customer Ratings & Reviews
- Model:
- B07XKF5RM3
- |
- SKU:
- 10890336
Customer reviews
Rating 4.8 out of 5 stars with 2954 reviews
(2,954 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the Echo 4 as a speaker, does not produce premium sound. Works fine as Alexa device.
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
No, I would not recommend this to a friendRated 1 out of 5 stars
Needs improvement!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I was getting an upgrade from my 7-year-old Amazon Echo but I'm sorely disappointed. The sound is no better but what is worse is that I have to repeat the wake up word several times before it responds. Unfortunately it's too late to return it.
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Twilight Blue
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello JuneS! Thank you so much for taking the time to submit your feedback with your new Echo device. You can try to troubleshoot this as this is not the expected experience one should have with this device. I would recommend checking to see if you have any software updates that are needed as older software versions could potentially cause this. You can do this by simply sayin "Alexa, check for updates." If there are any updates, it will download and install them and could take 15 minutes to do depending on your internet speeds. If this does not resolve the issue, you can contact Amazon Customer Support at 888.280.4331 for further assistance or to explore all of your options. I do hope these tips resolve your issue and improve your experience with your Echo. Thanks again for your time and feedback and I hope you have a tremendous day!
Rated 3 out of 5 stars
my review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sometimes kicks off for no reason and have to turn it back on or unplug it
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
No, I would not recommend this to a friendRated 1 out of 5 stars
Not ready for prime time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where to start? Sound quality is muddled, not balanced (especially with Echo Sub); connectivity is challenging "I'm having trouble, please try again later" so much so Amazon recommended I return both units. And the power cord is too short and doesn't match the unit. Will be returning mine.
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
No, I would not recommend this to a friendRated 3 out of 5 stars
Great idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t seem to get it to pair with other Echo devices.
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
I would recommend this to a friendRated 3 out of 5 stars
Its okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an Alexa if you had one you know what it is if you haven't just a smart speaker
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Twilight Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
No thanks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn’t my favorite, that’s a definite. In fact I returned it. Later!
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
No, I would not recommend this to a friendRated 5 out of 5 stars
U use it every day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. I got it on special n got one for the living room n each room of my house. I would recommend it.
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
I would recommend this to a friendRated 3 out of 5 stars
Just ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty but… sound is just okay. Alexa doesn’t hear well.
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Glacier White
No, I would not recommend this to a friendRated 3 out of 5 stars
Is ok
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my kids, they like it but it keeps going in and out
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
I would recommend this to a friendRated 3 out of 5 stars
Just ok - it’s big
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not care for this. Overall sound wasn’t that great and it’s quite large
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Glacier White
No, I would not recommend this to a friendRated 3 out of 5 stars
not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.understands better unintelligent boring and worst jokes ive ever heard
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
I would recommend this to a friendRated 3 out of 5 stars
Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't figure out how to work. Not easy. Won't recommend to anyone.
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
No, I would not recommend this to a friendRated 5 out of 5 stars
Ray
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice look amazon is making it happing with the new devices. works well with all smart devices
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
I would recommend this to a friendRated 2 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It could have a better design work ok. Feels like it’s made with really poor cheap materials
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Glacier White
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Jorge, thank you for providing feedback on the Echo (4th gen). I am sorry to see that you are disappointed with the design and materials of the device. Amazon puts sustainability at the forefront when designing new devices. With the Echo in particular, we use 50% post-consumer recycled plastics, 100% post-consumer recycled fabric, and 100% recycled die-cast aluminum. If there is anything we can help with, Amazon Customer service is available 24/7 for assistance. You can reach them at 1-888-280-4331. I hope this information helps, have a great day!
Rated 3 out of 5 stars
Meh
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was not what I expected. Returned same day
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Twilight Blue
No, I would not recommend this to a friendRated 2 out of 5 stars
Wont connect on my ATT internet.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well, I cant get it to connect to my internet so I cant tell how it sounds or works. My other Amazon devices will but this new one is not connecting. Not as easy as they claim. Probly will return them. Will edit this if I ever get assistance connecting them. I bought two.
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
No, I would not recommend this to a friendRated 5 out of 5 stars
Echo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. We haven’t really used it to it capacity yet but we love it so far.
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Happy Holidays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gift for the holidays! Reliable and will last for a long time.
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Glacier White
I would recommend this to a friendRated 5 out of 5 stars
Amazon echo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High recommended.............. ........... ... . .
This review is from Amazon - Echo (4th Gen) With premium sound, smart home hub, and Alexa - Charcoal
I would recommend this to a friend












