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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,961 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent....I love it. Color , sound and Alexa...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced by the Dot and Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazon pretty much replaced this product by the Dot. Why spend more on this when the Dot does the same stuff and you probably already have speakers around the house which when connected to the Dot become "smart". At this price the Echo show series makes more sense.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I prefer the echo dot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure if you can justify the incremental cost from echo dot unless it is your primary sound device and you rely on its zigbee hub

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice sound but doesn't play continuously

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is much better than the echo 3rd gen but the music just stops after @1 hour. i have tried what others have tried to fix it and it still does it. I bought this to listen to music not to keep telling it to resume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Alexa addition for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re an Alexa user the price on this item is there. You get enough sound and full Alexa experience. Perfect for smaller rooms perhaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Setup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My and I family really enjoy interacting with Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Big Echo-Premium Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can really tell the difference with the base. We use this Echo in our garage gym and it serves us very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice improvement. Sound is great. Sometimes need to repeat commands more than once as mic doesn’t pic up the sound easily all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this echo, so many things you can do with it at home......I'm glad I bought this and it's like having a helping hand when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richer and deeper sound than my 2nd gen echo. I do wish the cord were black to match the unit, but it is white.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so happy with this product. Good price and functionality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you its an exelent item shipping everthing was very goood thanks so so much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    use of alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    alexa is easy to use when I need my lights turned on at night or to play the kind of music I like to listen to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good smart speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's a good speaker but not a good assistant. and that why it has a 4 out of 5

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great. Could use some more improvement such as wake word. The sound is great, although the echo plus has better range.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better sound quality than I was expecting. So good, I got a second and use them as speakers for my Fire Stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I live differently

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one Purchase has changed my life completely. I can’t live without my beautiful echo!! It’s so mesmerizing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price, Alexa helps us in our daily life, wakes us up and gives us the exact weather even though I'm an Apple fan. Alexa is more accurate to the weather

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Echo dot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this echo dot, took a bit to get used to, I would love it if it had a clock on it as my old Alexa had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing love the color. Best purchase I did for me and my son

    I would recommend this to a friend