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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,961 reviews
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa 4th generation, have a good sound. Like the design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love alexa

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa is a life saver. Makes shopping and just general living easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A premium speaker at nominal price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely improved sound coverage than the previous generation echo since I can hear the songs/podcast farther in my home( at the same volume level), The controls being positioned on the top is a good touch, however my only gripe is the texture of the speaker surface catches little bit more dust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to Alexa family. Just wish they didn’t change the design so much as it doesn’t match others. Good if starting from this gem though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Incredible sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for an old Amazon Echo. Incredible sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Alexa speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband but for me, but my kids loved it they play their favorite music and super easy to play love, love highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    AI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker a little too big but ok for the leaving room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Awesome buying experience! Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it's everything that I wanted out of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my teenager and he love it !! Great product I definitely recommend it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Price and Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it was just a little too big for my preference. I would definitely purchase again though and would recommend if you want one this big.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Needs mic improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic is not sensitive enough. Have to repeat commands or speak louder than normal. This mic is no better than the earlier versions. The sound is awesome when playing music. They need to add a mic level adjustment in the software settings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Same as before

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as before. Good product better sound, just not great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just purchased a second one as a gift for my mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 Alexa and 1 echo. Throughout the house. We love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my echo it does freak me out a little when it starts playing music and I haven’t asked it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually a gift, but I was told they are completely satisfied!! I was pleased with ordering from Best Buy and satisfied with the price and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ball

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it works good for me it track of the temp indoors and the weather its nice to have i approve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound, excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I would enjoy home automation this much. I can control my ceiling fans, light switches, thermostats and my security system with voice commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My friend Alex

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my alexa is so funny to ask anything and she answered

    I would recommend this to a friend