Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 2972 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,972 reviews
  • Pros mentioned:
    Design, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Hey Alexa play music

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, Easy setup and looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great replacement for the old tower.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a new Amazon Echo because ihad the 1st Gen tower and it was starting to act up. I love that this one is smaller but the sound is not as good as my oriignal one. However, i thnk that may be due to the price point i selected. Overall it works great and I can still listen to music and enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Alexa is better than Siri for voice interactions

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a homepod mini to see how it compares to this Echo. I gotta be honest that the smaller homepod mini sounds much better than the bigger Echo....but I'm still liking the Echo device better because of Alexa. I have programed Alexa to greet me every morning with a positive message, the weather report and the news. Alexa also greets me when I get home after work and sings me a little song. Alexa dims my lights in the evening and later says good night and plays 30 mins of soothing music while I drift off to sleep. I love all of the things I can program Alexa do for me. Unfortunately I cannot program Siri on the homepod to do all of these things. Siri can play music when you ask her to and tell you the weather when you ask her to but it doesn't compare to Alexa. Alexa also tells me when there is a delivery which is super cool. I'll keep both devices but honestly, the Echo devices rule in my household.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New and improved sound quality. The setup was easy. I upgraded from the Amazon Echo 2nd generation. I love that I was able to keep the 2nd and sync the two together. Makes a lovely home of music! I will probably get the sub-one day as well, but until then I'm a happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Great smart speaker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart speaker, i love the new design and sound of the new echo. It has a full rich sound and when you stereo pair them together the sound is even better. I dont understand what all the negative reviews about these is all about. People just nit picking about everything. Buy one or two and you wont be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr. Raul Gonzales

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy it because it can be moved to wherever you want. It's perfect on the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and excellent interaction with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an Echo

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium sound. Works as expected and hoping it stays that way. Smaller models have given me trouble after a certain amount of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speaker

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is powerfull small speaker but has good sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    So many uses and great sound quality!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I didn’t know why these kinds of devices were so popular but now I completely get it! Since I have had this I have found so many uses for it besides just listening to music. This Alexa works great and the sound quality when I am listening to music is amazing. I highly recommend this version of Alexa!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo Premium

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. THe premium is a huge step up in sound from the regular echo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, and have been setting it up with smart home gadgets. Easy to use, and responsive to commands. Would like to be able to do more complex chaining of commands, but so far I have been enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    alexa

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this has it for a year already and haven’t had any problems would definitely recommend getting one. is also loud enough if you like to listen to music

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best Echo Yet!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We keep this on our living room mantle for playing music and the sound quality is phenomenal. Sounds like there’s a small subwoofer in the room with it. Best sounding echo yet!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Outstanding Value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing in comparison to the earlier model It has a nice bass sound which makes it awesome. The other feature that I like is that you are not restricted to music plan, you can set up to play whatever music plan that you already have, Amazon Music, Apple music, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Love my ECHO!! Awesome to have in any room.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ECHO, so convenient, nice looking new round design can basically do anything with the voice command, honestly love it, and the sound is great if you love listening to music while doing stuff around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Nice Speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already owned 2 of these in Black when i bought this one as a gift for someone. They love it just as much as i do. Good sound quality and looks decorative to fit just about anywhere in your house. If you have 2 of them, you can connect them to play music in stereo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great quality sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart speaker and it is great. I bought it to have music in my home, but I am using the other features like the shopping lists and reminders. I love Alexa! The quality of the speakers is phenomenal! Quality sound for a reasonable price. Easy to set up. Why didn't I buy one sooner????

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was slightly cautious about buying this, but it looks awesome, SOUNDS awesome, and is very well worth its price. The bass is excellent; the sound quality is top notch; the sound itself is full. The device also does rather well picking up voices, which is obviously what it had been designed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Amazon Echo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting product. It has a unique design I like the fact that it came in 2 colours. Light grey and charcoal. We took the light grey fit in our décor. We took the light grey fit in our décor. The sound is great. It was fun to watch my wife learned to use it. She started yelling Rachel Rachel instead of Alexa. We occasionally can't remember the right name. It is amazing that you can name any music genre and Alexa will find it and play it, and you don't have to subscribe to any extra service.

    I would recommend this to a friend