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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,961 reviews
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift. As far as I know, everything was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well except we are unable to get the full use. Could the Geek squad help to set this up?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Funitem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the year I gave Alexa to my family and friends. They all loved it and can’t stop talking about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t wait to buy another, I want one in every room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend Alexa 4th

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with the delivery process, but I'm very happy using Alexa! I recommend it to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound improvement this gen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It typical as an Alexa access point. Similar in operation. The departure clearly evident in this gen device is sound quality. As we primarily use Alexa devices to access Amazon music unlimited, this was a perfect addition to the home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Alexa I actually own 4 devices. She is very efficient at responding, she is kid friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product. Speaker is good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Alexa is still the best digital assistant in the market.

    I would recommend this to a friend
  • Cons mentioned:
    Alexa

    Rated 3 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be an upgrade / replacement for the original echo plus. It works okay, but Alexa doesn't recognize it as a hub. It only sees my echo show as a hub.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my ehco. alexa is great. she starts my car and even adds stuff to my shopping list. shes great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for productivity and saves you time without having to get out your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The famous alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifull speake i can go anywhere justbto say alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my mom echo "alexa " devices for pretty much every room in the house. We Love this edition and especially the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leonel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a super good product, very practical for the home, I recommend it to everyone, including my friends and families.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good when it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to lose the connection to the smart appliances in the house too often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long term use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device so far so good.. it’s has been going strong for 11 months now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Alexa! Highly recommended.Highly satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this thing! The base is so much better in this one compared to our other echo device! We definitely recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Wish it had a clock on it like the new Echo Dot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and connectivity with our smart devices and new bulbs that we got. Apple Music setup was a breeze.

    I would recommend this to a friend